Chemical Operations & Customer Coordinator

About Us

Performance Chemicals Ltd are a long\-established UK chemical manufacturer supplying a wide range of industries including alloy wheel refurbishment, marine, transport, industrial and specialist cleaning sectors.

Due to continued growth and internal changes, we are looking for a hands\-on and organised individual to join our team in a varied and fast\-moving role supporting our operations, customers and manufacturing departments.

This is not a standard office role. No two days are the same and the successful candidate will work across office, dispatch and laboratory/manufacturing support functions.

The Role

The role will involve supporting the day\-to\-day running of customer operations, dispatch coordination and manufacturing support.

You will act as a link between the office, warehouse, manufacturing and customers to help ensure orders, paperwork and production activities run smoothly.

The role would suit somebody who enjoys variety, organisation, problem solving and working within a busy manufacturing environment.

Main Duties

Operations \& Dispatch Support

• Preparing shipment labels and dispatch paperwork


• Booking carriers and liaising with logistics companies


• Coordinating pallet and shipment preparation


• Assisting with export and shipping documentation including marine and international orders


• Supporting urgent and last\-minute customer orders


• Assisting with stock and order coordination

• Liaising with key customers regarding orders, deliveries and operational requirements


• Assisting with quotations and order processing

• Assisting with laboratory and manufacturing cover where required


• Supporting sample preparation and retain sample management


• Basic QC support and testing assistance


• Assisting with batch paperwork and production documentation


• Supporting manufacturing scheduling and coordination

• Assisting with general operational coordination across office, warehouse and manufacturing departments


• Supporting internal communication between departments to help ensure smooth workflow


• Assisting with document control and operational paperwork where required


• Providing flexible support during busy periods, holiday cover and urgent customer requirements

We are looking for somebody who is:

• Organised and proactive


• Enthusiastic and willing to learn


• Comfortable working in a fast\-paced environment


• A good communicator with customers and colleagues


• Practical and adaptable


• Able to manage multiple tasks and priorities


• Confident using computers and Microsoft Office

Experience within any of the below would be beneficial but not essential:

• Chemical manufacturing


• Logistics or dispatch coordination


• Production or manufacturing support


• Laboratory or QC environments


• Customer service within industrial/manufacturing sectors


• Export or shipping paperwork

• Varied and interesting role within a long\-established manufacturing company


• Friendly and supportive working environment


• Opportunity to develop across multiple areas of the business


• Training and support provided


• Exposure to manufacturing, laboratory, logistics and customer operations

Pay: £30,000\.00\-£40,000\.00 per year

Benefits:

• Casual dress


• Company pension


• Free parking


• On\-site parking

• Do you have experience in manufacturing, logistics or operations support?


• Are you comfortable working in a fast\-paced environment?


• Have you worked within chemical, industrial or manufacturing sectors before?


• Are you comfortable working between office and warehouse/manufacturing environments?

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