Dental Receptionist

Job Overview
We are looking for a friendly, professional and organised Dental Receptionist to join our team.

This is a fantastic opportunity for someone who enjoys working in a busy, patient\-focused environment and has excellent communication and administration skills. Previous dental reception experience is desirable, but not essential. We would also welcome applications from candidates with a hotel reception, hospitality, customer service or strong administration background who are looking to develop their career within a dental setting.

The Role

As a Dental Receptionist, you will be the first point of contact for our patients and will play an important role in ensuring the smooth running of the practice.

Your responsibilities will include:

• Welcoming patients in a friendly and professional manner


• Answering telephone calls and responding to patient enquiries


• Booking and managing appointments


• Handling patient queries and providing excellent customer service


• Managing administrative duties and maintaining accurate patient records


• Taking payments and processing transactions


• Liaising with clinicians and the wider practice team


• Supporting the day\-to\-day running of the reception area


• Maintaining a high standard of confidentiality and professionalism

Working Hours

This is a full\-time position, working on a rota basis across the following shifts:

• 8:30am – 5:30pm


• 9:30am – 7:00pm


• Two Saturdays per month: 9:30am – 5:00pm

Flexibility to work the full rota, including late shifts and two Saturdays per month, is essential.

About You

We are looking for someone who is:

• Friendly, approachable and confident with patients


• Professional and well presented


• Highly organised with excellent attention to detail


• An excellent communicator, both face\-to\-face and over the telephone


• Comfortable working in a busy environment


• Confident using computer systems and handling administrative tasks


• Reliable, punctual and able to work as part of a team


• Able to multitask and remain calm under pressure

Previous dental experience is advantageous but not essential. Candidates with experience in hotel reception, front\-of\-house, hospitality or administration are encouraged to apply, particularly those with strong customer service and organisational skills.

Job Type: Full\-time

Pay: £13\.00\-£13\.50 per hour

Work Location: In person

This listing is from Indeed. View original listing ↗