Dental Receptionist/Administrator
Dental Receptionist – Full Time
Location: West Bromwich
Hours: Full\-time
Working Hours:
- Monday: 08:30am – 05:45pm
- Tuesday: 08:30am – 07:45pm
- Wednesday: 08:30am – 05:45pm
- Thursday: 08:30am – 05:45pm
- Friday: 08:15am – 04:15pm
About Us
We are a friendly and professional dental practice dedicated to providing exceptional patient care in a welcoming environment. Our team takes pride in delivering high\-quality dental services with compassion, efficiency, and attention to detail.
The Role
We are seeking an organised, confident, and patient\-focused Dental Receptionist/Administrator to join our growing team. You will be the first point of contact for our patients, ensuring their experience is positive from the moment they arrive.
Key Responsibilities
- Greet patients warmly and provide a welcoming, professional service
- Manage appointments, recalls, and the daily diary efficiently
- Handle phone calls, emails, and patient queries
- Process payments and NHS/private paperwork accurately
- Maintain up\-to\-date and confidential patient records
- Support clinicians and the wider team with administrative tasks
- Previous experience in a dental or medical reception role required with knowledge of SOE software.
- Excellent communication and interpersonal skills
- Strong organisational skills with attention to detail
- Confident using dental or medical software
- Friendly, professional, and calm under pressure
- Supportive, team\-focused working environment
- Opportunities for ongoing training and professional development
- Pension scheme and paid annual leave
How to Apply:
Please send your CV and a short cover letter to management@pentwyndental.co.uk with the subject line “Dental Receptionist Application – (Your Name).
Job Types: Full\-time, Permanent
Pay: £12\.71\-£16\.00 per hour
Work Location: In person
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