via indeed · 5 June 2026 ·1 day ago

Bank Support Worker

Camino Healthcare
West Bromwich
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Camino Healthcare provides innovative mental healthcare for adults based in West Midlands. We deliver 24\-hour care to both men and women with severe and enduring mental illness, mild learning disabilities as well as patients with forensic histories.

We operate three main units: Cedar Lodge, located in Nuneaton, Kilsby House, located in Rugby and Cromwell House, situated in West Bromwich. In addition, we have a residential house also based in Nuneaton.

We are seeking a bank support worker to join our team at Cromwell House, in West Bromwich.

The hours of work are:

7:45am \- 8pm (Days)
7:45pm \- 8am (Nights)

The hourly rate for this role is £12\.90 per hour.

We are looking for someone who has previous support worker experience.

Main purpose of the job:

To provide practical and emotional support to Residents and assist in their daily living in order for them to be as independent as possible.

Main duties and responsibilities:

  • To ensure that a safe, caring, and homely environment for our Resident is maintained which will allow and encourage them to develop to their full potential and support recovery.

  • To treat Residents with courtesy and dignity at all times.

  • To report to Senior Staff, Deputy Manager or Home Manager (as applicable) on your observations of Residents mental, physical, spiritual, and social wellbeing.

  • To assist with the administration of medications in accordance with legal requirements and the policies and procedures of Vestige Healthcare.

  • Carry out observations and physical health monitoring as and when directed.

  • To support Residents to participate in the Home’s activities programme with both internal and external activities.

  • To organise and deliver activities when required.

  • To support with key working duties with individual residents, as directed.

  • To assist and encourage Residents in maintaining good personal hygiene and appearance.

  • To arrange and accompanying Residents to attend appointment e.g. GP, dental etc

  • To assist Residents with their laundry and general tidying of their rooms as detailed in the Room Base Check.

  • To ensure that handover information is accurately received and given, ensuring that all necessary documentation is written at a good standard and updated before the end of the shift.

  • To ensure confidentiality is maintained at all times.

  • To liaise with other professionals as and when necessary regarding Residents.

  • To participate in care planning and reviewing documents for designated Residents

  • To supervise and assist Residents at mealtimes

  • To assist or prepare meals for residents when required

  • To perform some domestic tasks e.g. cleaning when required.

  • To support other Home's roles when staff shortages occur
Operational
  • To ensure the environment is safe and secure; and to be fully conversant in all Vestige Healthcare’s policies and procedures such as fire procedures, health and safety etc.

  • To ensure emergency procedures are known and are adhered to when necessary.

  • To ensure that the layout of the buildings including fire exits, fire call points, smoke detectors, fire equipment and fire control panels are known.

  • To ensure the reporting of any occurrences or concerns that may put Residents, staff or visitors at risks, in regard to the home environment.

  • To ensure all communal areas are tidy and safe.

  • To ensure all kitchen areas are kept clean and tidy. Ensure all fridges are switched on and are closed properly.

  • To ensure laundry room is kept clean and tidy ensuring that the guidelines for the usage of the machines are adhered to.
Team Responsibilities:
  • To assist with the induction of new staff.

  • To act responsibly with regards to other staffs’ well being.

  • To participate in staff meetings, training, supervisions, appraisals, and teaching sessions.
*This job description is not intended to be exhaustive and may be revised from time to time to reflect the changing needs of Camino Healthcare Ltd.*

The organisation reserves the right to close this vacancy early if a high volume of applications is received.

Pay: £12\.90 per hour

Ability to commute/relocate:

  • West Bromwich B70 9PX: reliably commute or plan to relocate before starting work (required)
Application question(s):
  • Will you be willing to undergo an Enhanced DBS Check?
Experience:
  • Support Worker: 1 year (required)
Work authorisation:
  • United Kingdom (required)
Work Location: In person

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