Dental Practice Manager
Practice Manager \& Treatment Coordinator
Location: Kings Dental Specialists, Kingston upon Thames
Job Type: Part\-time
Salary: Competitive, dependent on experience
About Kings Dental Specialists
Kings Dental Specialists is a modern, consultant\-led specialist referral practice providing Endodontics, Periodontics, Oral Surgery, Prosthodontics, Dental Implants and Hygiene services. Our practice is equipped with state\-of\-the\-art technology, including CBCT imaging and dental operating microscopes, allowing us to deliver the highest standard of specialist dental care.
We pride ourselves on providing an exceptional patient experience from the first enquiry through to the completion of treatment. As our practice continues to grow, we are looking for an enthusiastic, organised and proactive Practice Manager \& Treatment Coordinator to become a key member of our team.
About the Role
This is a hands\-on leadership role combining practice management with treatment coordination. You will oversee the smooth day\-to\-day running of the practice while ensuring every patient receives outstanding customer service throughout their treatment journey.
Unlike a traditional practice management role, this position requires someone who enjoys being actively involved with patients and supporting the clinical team. The successful candidate will lead the reception and administrative team, coordinate specialist patient care, and be willing to assist with dental nursing when required.
Key Responsibilities:
- Oversee the daily operation of the practice, ensuring the highest standards of patient care and efficiency.
- Lead, motivate and support the reception and clinical teams.
- Manage staff rotas, annual leave and day\-to\-day staffing requirements.
- Ensure compliance with CQC regulations and maintain practice policies and procedures.
- Monitor practice performance and identify opportunities to improve efficiency and patient experience.
- Manage stock control, ordering and supplier relationships.
- Support recruitment, onboarding and staff development.
- Handle patient feedback and resolve concerns professionally.
- Work closely with the clinicians to ensure efficient scheduling and smooth clinic operations.
- Coordinate specialist appointments and manage clinicians' diaries efficiently.
- Liaise with referring dentists regarding appointments, reports and treatment updates.
- Respond to telephone and email enquiries promptly and professionally.
- Help maximise treatment acceptance by ensuring patients feel informed, supported and confident in their care.
- Assist with dental nursing when required during busy periods or staff absence.
- Sterilise instruments and support the smooth running of the clinical environment.
We are looking for someone who is passionate about delivering outstanding patient care and enjoys leading a team in a busy specialist dental practice.
Essential Requirements
- Previous experience working within a dental practice.
- Previous management or supervisory experience.
- Excellent communication and interpersonal skills.
- Strong organisational and time\-management abilities.
- Ability to work calmly under pressure and prioritise effectively.
- Professional, approachable and patient\-focused.
- Confident using dental practice management software.
- High attention to detail and excellent problem\-solving skills.
- GDC\-registered Dental Nurse.
- Experience working in a specialist or referral dental practice.
- Knowledge of CQC standards and compliance.
- Experience discussing treatment plans and finance options with patients.
- Competitive salary based on experience.
- A supportive, friendly and professional working environment.
- Opportunities for career progression and personal development.
- Ongoing training and CPD opportunities.
- Modern, fully equipped specialist practice.
- Staff discounts on dental treatment.
- Company pension.
- Paid annual leave.
For further information or to arrange an informal discussion, please contact:
reza.aryafar@kingsdentalspecialists.com
Pay: From £19\.50 per hour
Work Location: In person
This listing is from indeed. View original listing ↗