Dental Nurse

*All training provided*

*GDC Registration paid*

*Indemnity covered by company*

*Excellent working environment and opportunity for growth*

*This is a role that involves nursing as well as some reception/ TCO type duties.*

*Background in Implant nursing as well as Sedation is desirable.*

You will be working for a new, modern family \-run Dental Practice and should be invested in providing excellent customer care. A friendly, positive attitude and great communication skills are essential!

• Good telephone etiquette.


• Exceptional organizational skills.


• Excellent customer service skills.


• Working knowledge of general administrative practices.


• Excellent team player


• GCSEs

Our practice constantly strives to provide excellent, comfortable patient care delivered in an efficient and prompt manner. The role of the Dental Nurse is essential in enabling this to happen. Whilst the following list is not exhaustive it outlines the main duties that you will be asked to perform. We require commitment and enthusiasm from our team.

Key Responsibilities:

Assist the dentist/hygienist/therapist in all clinical procedures, providing chairside assistance.

Maintain impeccable standards of hygiene and cross infection control, according to the latest guidelines and following practice procedures and policy.

Prepare instrument trays for procedures.
Follow all practice procedures and protocols to maintain patient confidentiality

At the end of the surgical day, ensure the surgery management is adhered to in line with practice procedures and policy.

Advise the manager of any faulty or poorly functioning equipment, so that prompt action can be taken to remedy any defects/problems and ensure service and maintenance at the required frequency.

Ensure that all the relevant paperwork is completed promptly and accurately and that all client records are updated and maintained, according to practice procedures.

Maintain Registration and comply with all GDC requirements.

Assist in managing the appointment book for all clinicians, ensuring that the daily production targets can be met and the booking system is followed and to ensure a smooth delay free workflow for patients or clinicians.

Build trusting and caring relationships with all patients, and take all reasonable steps to ensure their comfort and retain them as a client. Maintain patient confidentiality at all times.

Monitor stock levels for materials and sundries and order/liaise with Lead Nurse on ordering.

Coordinate with the laboratory on timely dispatch and receipt of work.

Assist the clinical team and reception team in gaining acceptance for treatment plans from clients and support the practice in gaining testimonials and referrals from clients

Proactively contribute to regular practice meetings.

Assist in manning the reception as the business necessitates, providing a customer\- focused and seamless patient journey according to the practice’s brand standards that assists in recruiting and retaining patients.Performing general office duties, such as answering telephones, photocopying, filing, and faxing

• Co ordinate and organise specialist referrals and Laboratory work dispatches and receipts


• Fill out appropriate forms and assist in tasks required to be in compliance with CQC on daily/weekly/monthly basis

Ability to work flexibly

Excellent communication skills, both written and verbal (including a positive and friendly phone manner)

Excellent listening skills and a calm, empathetic approach to patients Dedicated to providing a first class customer service experience Builds trust and rapport with a wide range of people

Good organisational skills

Good technical skills and knowledge

Excellent follow\-up ability on all tasks

Ability to work as part of a team, and alone when required

Good IT skills

An ability to bring energy and enthusiasm to any situation and always act with honesty and integrity

• A “can\-do” attitude, with the desire to learn new skills and take on new challenges To be proactive and demonstrate initiative


• Prepared to work according to the practice systems and brand standardsA professional appearance

Pay: £14\.50\-£18\.00 per hour

Benefits:

• Employee discount

• Taunton TA1 1SA: reliably commute or plan to relocate before starting work (required)

• GCSE or equivalent (preferred)

• dental: 1 year (required)

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