via Indeed · 25 September 2026 ·1 day ago

Dental Clinical Sales Manager

fivewaysdental
Liverpool Full-time
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Dental Clinical Sales Manager \& Treatment Coordinator

This is more than a standard Treatment Coordinator (TCO) role.

This is a leadership position at the heart of our patient journey.

We are looking for an experienced, ambitious, and highly organised GDC\-registered Dental Nurse with proven TCO experience, or a leadership\-level dental professional, to join our growing team.

This role is ideal for someone who genuinely cares about doing the best job for their patients. You are someone who takes pride in being organised, follows tasks through to completion, communicates exceptionally well, and understands that outstanding patient care and a successful dental practice go hand in hand.

In this role, you won’t just book appointments or present treatment plans. You will take full ownership of clinic conversion and sales by maintaining the patient journey and supporting other TCO outputs from the very first enquiry to treatment completion.

About You

We are looking for a professional who is:

  • Qualified: GDC\-registered lead/senior dental nurse with TCO experience, or carries equivalent experience in dentistry at a leadership level.

  • Experienced: Background in private dentistry with strong confidence and understanding in discussing complex treatment plans.

  • Proactive: Highly organised, self\-motivated, and fully accountable.

  • Confident: Exceptional at building genuine, trusting relationships with patients and staff.

  • Calm: Comfortable and composed when working under pressure in a busy clinic environment.

  • Commercially Aware: Solid understanding of sales, conversion strategies, and marketing.

  • Caring: Deeply passionate about delivering an exceptional, premium patient experience.
Key Responsibilities
  • Team Leadership: Manage and support the TCO team, ensuring workloads and follow\-ups are allocated efficiently.

  • Patient Consultations: Meet patients before and after clinical exams to explain treatment options, finance choices, and timescales clearly.

  • Journey Coordination: Oversee complex treatment plans seamlessly from initial consultation to completion.

  • Enquiry Management: Handle new patient enquiries quickly, warmly, and professionally.

  • Conversion Monitoring: Track treatment acceptance rates and proactively identify areas for improvement.

  • Clinical Collaboration: Work closely with dentists to ensure treatment plans are perfectly understood and coordinated.

  • Practice Support: Assist with marketing, open days, and driving patient engagement campaigns.
What Success Looks Like
  • Informed Patients: Patients feel truly valued, reassured, and confident in their clinical choices.

  • Strong Conversion: High rates of treatment plan acceptance achieved through trust, education, and care.

  • Organised Diaries: Enquiries, consultations, and follow\-ups are managed with absolute efficiency.

  • Supported Team: A high\-performing TCO group that hits targets together and feels motivated and supported.
Why Join Us?

We are a growing private practice that firmly believes top\-tier dentistry requires an exceptional patient experience. If you are driven, commercially minded, and passionate about people, we want to hear from you.

  • Position: Full\-time \| On\-site

  • Salary: Competitive, based on experience, starting at £32,000 per annum
Please send your CV along with a cover note explaining your background, what you bring to the table and why you would like the opportunity to work with us.

Pay: £32,000\.00\-£39,500\.00 per year

Benefits:

  • Company pension

  • Employee discount

  • Health \& wellbeing programme
Education:
  • A\-Level or equivalent (required)
Experience:
  • TCO: 1 year (required)
Licence/Certification:
  • GDC (required)
Work authorisation:
  • United Kingdom (required)
Work Location: In person

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