Guardian Recruiter
Company Overview
At Ad Hoc Property Management Ltd, we are pioneers in property guardianship, dedicated to safeguarding vacant buildings while creating innovative, affordable living and working environments across the UK. Our team is passionate about making a positive impact by transforming empty spaces into vibrant community assets through responsible stewardship and smart security solutions.
The Role
We are looking for a proactive and customer\-focused Guardian Recruiter to join our Guardian Department, supporting the recruitment, occupation and ongoing management of Property Guardians across the region.
Reporting to the Department Manager, this is a varied role combining Guardian recruitment, customer service, property\-based activities and day\-to\-day operational support. The successful candidate will manage Guardians throughout their journey, from initial enquiry and onboarding through to their ongoing occupation and eventual move\-out.
Key Responsibilities
- Advertise available properties, manage enquiries, qualify prospective Guardians and arrange and conduct viewings
- Coordinate Guardian onboarding, check\-ins and check\-outs, including relevant licence paperwork
- Act as a main point of contact for Guardians, building positive relationships and dealing with day\-to\-day queries or issues
- Manage Guardian occupancy and maintain accurate records, documentation and general administration
- Carry out regular property inspections and identify any maintenance, safety or property\-related concerns
- Log, monitor and coordinate maintenance issues through to completion, liaising with contractors and internal teams as required
- Provide property access for contractors, clients and other authorised visitors when required
- Support new property take\-ons, including helping to prepare properties for occupation
- Support property handbacks and coordinate Guardian move\-outs
- Help resolve issues arising at properties in a professional and practical manner
- Support regional occupancy targets and identify opportunities to attract and source suitable Guardians
- Full UK driving licence
- Excellent verbal and written communication skills with the confidence to deal with a wide range of people
- Strong organisational and time\-management skills with the ability to manage your own workload
- Comfortable dealing with problems and challenging situations in a calm and professional manner
- Good administrative and IT skills, including Microsoft Office and CRM or property management systems
- Confident working independently as well as collaboratively within a team
- Strong attention to detail and a commitment to providing excellent customer service
- Previous experience in property, lettings, recruitment, customer service, housing or a similar role
- Experience conducting property viewings, inspections or customer appointments
- Knowledge of Property Guardianship, housing, lettings or property management
- Understanding of basic property maintenance and compliance processes
- Experience using property advertising platforms such as Rightmove, Zoopla or SpareRoom
Pay: Up to £28,000\.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Employee discount
- Gym membership
- Health \& wellbeing programme
- Sick pay
This listing is from Indeed. View original listing ↗