Dementia Care Manager
A Brand\-new leadership role at the heart of relationship\-centred dementia care!
We are excited to introduce a newly created Dementia Care Manager role, offering a unique opportunity to shape, lead and champion outstanding dementia care within our Shire Hall care home.
This pivotal role has responsibility for the leadership and management of our dementia community, ensuring the highest standards of relationshipfocused care, meaningful occupation, and clinical excellence for people living with dementia. You will also act as the home’s dementia champion, leading learning, coaching and best practice across the wider team.
Aligned to Hallmark’s charter, vision and values, this role plays a key part in delivering our ambition:
“To be recognised as the leading provider of highquality, relationshipfocused care for all residents.”
The Role: Dementia Care Manager
About the Role
As Dementia Care Manager, you will provide leadership across the dementia community, championing highquality, relationshipcentred care in line with regulations, evidencebased practice and Hallmark standards.
You will:
- Lead the daytoday operation of the dementia communities, ensuring residents receive personalised, responsive care.
- Act as the home’s lead for the Hallmark Dementia Strategy, embedding it into everyday practice and culture.
- Oversee care planning, risk assessments and daytoday dementia care delivery in partnership with nurses and care teams.
- Play a key role in preadmission assessments, family meetings and transition planning.
- Work closely with the General Manager, Lifestyles Lead, Regional Dementia Practitioner and MDT to support residents’ health, wellbeing and engagement.
- Lead and deliver dementiaspecific learning, coaching and development across the home.
- Build a strong community of practice, sharing learning both locally and regionally.
You will drive continuous improvement by:
- Ensuring the dementia community meets and exceeds CIW and Hallmark standards, with a clear ambition for ‘Outstanding’.
- Supporting audits, action planning and quality improvement activity.
- Maintaining accurate documentation, oversight of KPIs, and promoting Health \& Safety and risk management.
Working in partnership with the General Manager, you will:
- Provide daytoday leadership to nurses and care teams within the dementia community.
- Ensure appropriate skill mix, staffing levels and capability to meet residents’ changing needs.
- Oversee inductions, mandatory training and ongoing dementiaspecific development.
- Manage performance, appraisals and capability in a supportive and valuesled way.
You will:
- Build trusted relationships with families, GPs and external professionals.
- Act as a source of dementia advice and reassurance.
- Facilitate monthly family support meetings and develop dementia resources within the home.
Essential Criteria:
- NVQ Level 4/5 (or equivalent) in Health \& Social Care, or willingness to work towards
- Minimum 4 years’ experience in longterm care of older people, including dementia care, ideally in a care home environment
- Strong knowledge of evidencebased dementia care, care planning and endoflife care
- Previous leadership or supervisory experience
- Experience of governance, quality frameworks and regulatory compliance
- Knowledge of safeguarding, Health \& Safety and inspection processes
- Experience delivering training and coaching
- Confident, compassionate leader with strong communication skills
- Able to manage multiple priorities in a fastpaced environment
- Good IT skills (Outlook, Windows, Excel)
- Warm, resilient and empathetic
- Passionate about meaningful activity, strengthsbased dementia care, and open to learning the Montessori approach
*Rewarding You With Benefits That Truly Matter*
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At Hallmark, we believe our people are at the heart of everything we do. That’s why we’re committed to offering benefits that genuinely make a difference to your life. We listen to our team, understand what matters most, and support you every step of the wayphysically, mentally, and financially.
What You Can Expect
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Financial Wellbeing \& Security
- Annual salary reviews
- Enrolment onto our Westfields Cash back plan
- Free Life Assurance Scheme
- Joining bonus available in some homes
- Refer a Friend Scheme earn up to £1000 for each successful referral
- Great savings on lease cars
- Blue Light Card
- Excellent induction and continuous professional training
- Study support for recognised qualifications
- Career Development Pathways
- Long Service Awards celebrating your commitment
- Annual Hallmark Care Awards
- Team empowerment days
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:
- Valued as our Greatest Asset: Be part of a values\-driven company that puts people first.
- Skyrocket Your Career: Avail yourself of industry\-leading training and development, propelling your career to new heights.
- Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
- Exclusive Perks: Embrace our rewards and discount scheme Hallmark Rewards.
- Balance is Key: Experience a fulfilling work\-life balance, nurturing your well\-being.
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