D365 Finance Senior Consultant (Continuous improvement)

Accountabilities:

• Act as the functional point of contact for Microsoft Dynamics 365 Finance support and continuous improvement activities within managed services


• Deliver high-quality 2nd and 3rd line functional support, resolving complex incidents and managing escalations for priority cases


• Perform detailed root cause analysis and implement long-term corrective actions to prevent recurring issues


• Design, configure, test, document, and deploy functional and integration changes (RFCs) within D365 Finance environments


• Support transition activities during project handovers, including UAT and Hypercare phases


• Continuously evaluate client feedback to identify service improvement opportunities and enhance delivery quality


• Collaborate closely with technical consultants and service delivery managers to ensure seamless operations and aligned execution


• Communicate effectively with internal and external stakeholders on progress, risks, and resolution updates


• Contribute to pre-sales discussions by advising clients on finance processes and D365 best practices

Requirements

• 7+ years of experience working with Microsoft Dynamics 365 Finance & Operations, including implementation and support in global environments


• Strong expertise in D365 Finance modules, financial process mapping, and solution design


• Proven ability to manage complex functional incidents, troubleshooting, and root cause analysis in enterprise systems


• Experience with financial reporting tools such as Power BI or Management Reporter


• Familiarity with integration and data tools including Data Management Framework (DMF), OData, and Azure Logic Apps


• Ability to operate independently while taking ownership of service delivery and continuous improvement initiatives


• Strong analytical, problem-solving, and communication skills with a proactive and client-focused mindset


• Experience supporting international or multi-region D365 rollouts is highly desirable


• Microsoft certifications such as MB-300, MB-310, or MB-700 are preferred


• Fluency in English; additional languages are a plus

• Competitive compensation aligned with senior-level consulting expertise


• Remote-first flexibility across the United Kingdom and broader EMEA region


• Strong career development opportunities within a leading Microsoft Dynamics ecosystem


• Exposure to international projects across multiple industries and markets


• Collaborative, multicultural working environment with global teams


• Freedom and autonomy to shape your working approach and career progression


• Continuous learning and professional development opportunities, including certifications


• Opportunity to contribute to both delivery excellence and pre-sales advisory work

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