D2C Supervisor

Working days Friday, Saturday, Sunday and Monday 07:00\-18:00

2\. Job Purpose:

Management of the D2C Team, ensuring that it is operating in an efficient and effective manner. Ensuring the team maintains the level of service required by Oakland partners, working towards departmental KPI’s whilst adhering to company policies and procedures.

3\. Key Tasks / Responsibilities:

• To lead, motivate and manage the performance of the Warehouse Team to surpass the team KPI’s using the management information, processes \& policies to achieve them.


• Responsible for understanding, communicating and driving the department key performance indicators, including sales losses, labour cost and agency usage and acting on any overspends.


• Leading the consistent application of the Company People Management Process. This will include:

Ø Encouraging direct reports to contribute to continuous improvement suggestions.

Ø Responsibility for the training and development of the team including performance reviews and regular 1:1's.

• To maintain, improve and manage a safe working environment including the timely completion of accident investigations and any actions required. Ensuring that team members are fully aware and comply with all Health and Safety standards, company and legal requirements. E.g. COSHH, HACCP, MHE compliance.


• Responsible for monitoring and reporting of non\-compliance instances with third parties.


• To identify and implement process improvements to drive efficiency and service.


• Ensure the Warehouse is always “tour ready”.


• Engage teams in continuous improvement initiatives.


• Constantly review and improve reporting and systems to ensure individual and team competence is kept at a maximum.


• Ensure warehouse Health \& Safety processes and systems are complied with.


• Maintain personal and staff discipline, attendance, time keeping and staff morale.


• Ensure correct PPE is worn at all times.


• Adhere to and promote policies and procedures of Oakland International


• Obtain, evaluate and where applicable develop methods of producing information to aid decision making.


• Liaise with HR \& payroll to ensure wage deadlines and any personal issues are resolved in an efficient and timely manner.


• The principal accountabilities of the Coolways Manager role will be subject to the following Key Performance Indicators (KPI’s):

· To participate fully in the Company’s Personal Performance and Development process and to undertake training and development relevant to your job.

· To contribute to the development of a respectful and mutually supportive working environment in accordance with our values.

· Support the team to monitor and control the use of resource in a cost\-effective manner.

· Build working relationships with colleagues both within the department and throughout the company.

· To comply with all Oakland policies and procedures, especially your own duty of take care towards your own personal health and safety and that of others who may be affected by your actions at work.

5\. Financial Responsibilities: N/A

6\. Other:

This job description describes the main responsibilities of the post holder. As circumstances change, they may be amended to reflect new requirements of the post, but levels of responsibility and the nature of duties will remain consistent. The post holder will be fully consulted on any significant changes.

The job description is not intended to cover in detail all the tasks required of the post. The post\-holder will be required to carry out other associated duties necessary to provide an effective service and deliver the key areas of responsibility. These duties will not be unreasonable and will be appropriate to this level of post.

Job Types: Full\-time, Permanent

Pay: £14\.00 per hour

Benefits:

• Company pension


• Discounted or free food


• Employee discount


• Free parking


• On\-site parking


• Referral programme

This listing is from indeed. View original listing ↗