Customs Declarant Next Gen

About Customs Support Group

*Customs Support Group (CSG) is Europe’s leading independent customs services provider. Founded in 1964, we operate in* *14 European countries* *with* *100\+ offices* *and a team of* *1,700\+ customs professionals**.*

*We help companies move goods across borders smoothly and compliantly, taking the pressure out of customs.*

*What we do: We support more than* *60,000 clients* *and process over* *20 million declaration lines each year****.*

*From day‑to‑day customs declarations to compliance, duty optimization and trade advice, we make cross‑border trade easier and more predictable.*

*How we work:* *We combine* *local customs expertise* *with* *modern digital tools* *to handle large volumes accurately and at speed.*

*Our technology helps teams work smarter, reduces manual effort, and improves turnaround times. In markets like the UK, this already led to clear productivity gains.*

*Why it matter:* *Customs rules are becoming more complex and mistakes are costly. Delays, compliance risks and unclear regulations can slow businesses down.*

*CSG helps clients stay compliant, reduce risk and keep their supply chains moving.*

Purpose of the Role

Responsible for the accurate, timely, and compliant handling of customs declarations, using automated systems, data analysis, and risk assessment. The declarant acts as a specialist advisor for clients, colleagues, and government authorities, and actively contributes to the optimization of customs processes.

Core Tasks

Operational

• Prepare, check, and submit customs declarations (import, export, and transit).


• Ensure compliance with national and European customs legislation.


• Handle customs\-related queries and discrepancies.


• Manage permits and customs procedures.


• Maintain contact with Customs authorities, NVWA (Dutch Food and Consumer Product Safety Authority), clients, and logistics partners.

• Identify compliance risks.


• Carry out internal checks and audits.


• Support AEO certifications and customs compliance programs.


• Safeguard data and file quality.

• Work with advanced declaration software and AI\-supported systems.


• Monitor exceptions via dashboards.


• Analyze customs data to identify risks and areas for improvement.


• Contribute to process optimization and digitalization.

• Advise clients on customs legislation, classification, and origin.


• Support commercial departments with complex client matters.

• Accurate and timely submission of declarations.


• Compliance with laws and regulations.


• Quality of customs files.


• Reduction of operational risks and penalties.


• Active contribution to process improvements.

Subject\-matter

• Knowledge of the Union Customs Code (UCC).


• Tariff classification (HS/TARIC).


• Preferential origin.


• Customs value.


• Permits and special procedures.

Personal

• Strong analytical skills.


• Problem\-solving ability.


• Customer\-focused.


• Accurate.


• Decisive.


• Open to change.


• Strong communication skills.

Digital Skills

• Experience with customs systems.


• Affinity for AI and process automation.


• Strong digital skills.

Education and Experience

Education

• MBO\+/HBO working and thinking level (Dutch vocational/applied higher education level).


• Vocational training as a Declarant.


• Additional training in the field of Customs.

Experience

• At least 3 years of experience in customs processes.


• Experience with automated declaration processes.


• Experience with client contact and compliance matters.

KPIs

• Declaration quality (% error\-free declarations).


• Timely handling of files.


• Audit and compliance results.


• Customer satisfaction.


• Reduction of manual corrections.


• Contribution to process improvements and automation.

Future Role Development

The Customs Declarant is evolving from an executing specialist into a Customs Compliance \& Trade Advisor who:

• Reviews AI\-driven declarations rather than processing them manually.


• Assesses exceptions and risks.


• Advises clients strategically.


• Turns data into management information.


• Fulfills a key role within international supply chains.

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