Customer Service & Logistics Administrator

About Us

We are a leading pharmaceutical logistics specialist providing temperature\-controlled transportation, customs brokerage, warehousing, and time\-critical delivery services to healthcare and pharmaceutical organisations across Ireland and internationally.

As part of our continued growth, we are looking for a Customer Service \& Logistics Administrator to join our expanding team. This role offers an excellent opportunity to develop a career within the fast\-paced world of pharmaceutical logistics and supply chain management.

The Role

Working as part of our Customer Service Team, you will support the day\-to\-day coordination of pharmaceutical shipments, customer communications, and administrative processes. You will receive full training and work closely with experienced logistics professionals in a highly regulated industry.

Key Responsibilities

• Managing customer enquiries via telephone and email.


• Assisting with the booking and coordination of domestic and international shipments.


• Monitoring shipment progress and providing timely updates to customers.


• Preparing and maintaining shipment documentation and records.


• Supporting customs clearance and freight forwarding administration.


• Liaising with customers, drivers, airlines, handling agents, and suppliers.


• Updating internal systems and maintaining accurate operational records.


• Assisting with reporting, data entry, and general office administration.


• Ensuring all tasks are completed in accordance with company procedures and quality standards.

• Excellent communication and interpersonal skills.


• Strong organisational skills with a high level of attention to detail.


• Good computer skills, including Microsoft Outlook, Word, and Excel.


• Ability to work effectively in a busy and fast\-moving environment.


• Positive attitude with a willingness to learn and develop.


• Strong customer service focus and problem\-solving ability.


• Previous administration, logistics, transport, or customer service experience is desirable but not essential.

• Competitive salary package.


• Full training and ongoing professional development.


• Opportunity to build a long\-term career in the pharmaceutical logistics sector.


• Supportive and collaborative working environment.


• Exposure to international logistics, customs brokerage, and supply chain operations.


• Career progression opportunities within a growing company.

We play a critical role in supporting the movement of life\-saving medicines and healthcare products around the world. Every shipment matters, and every team member contributes to delivering a high\-quality service to our customers and ultimately to patients.

Pay: €27,000\.00\-€35,000\.00 per year

Benefits:

• On\-site parking

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