Customer Service Coordinator

MP Filtri is an engineering product manufacturer and distributor based in Evesham, in a state of the art facility. Due to growth we are currently looking for a Customer Service Coordinator. The role will join our busy Customer Service team and will be responsible for successfully completing enquiries and orders in a timely manner providing excellent customer service in the process.

Duties and responsibilities for the Customer Service Coordinator are:

• Establish good working relationships with customers; providing regular communication and providing them with the best options based on their needs.


• Action quotes and order on our ERP system in a timely manner. We use Microsoft Dynamics 365\.


• Support the customer if there are any issues with their orders.


• Learn about our products with the training provided.

The Person:

The Customer Service Coordinator will have:

• Previous customer service experience in a busy environment.


• Previous experience within a technical business; that maybe an engineering or manufacturing business.


• Strong communication skills; both verbally and written.


• Excellent organisation skills and attention to detail.


• Previous ERP experience; if you have Microsoft Dynamics 365 that is a bonus!

We offer good benefits, including 25 days holiday plus bank holidays, your Birthday off, early finish Friday (330pm), a quarterly bonus scheme (up to £3000 per year) and death in service 3 x salary.

To apply please forward a copy of your CV to Jess Hazell, HR Manager.

Job Type: Full\-time

Pay: £27,000\.00\-£28,500\.00 per year

Benefits:

• Free parking


• Life insurance


• On\-site parking


• Sick pay

Work Location: In person

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