Customer Service Advisor

As a Customer Service Advisor in Oldham, you'll be the first point of contact for customers, handling their queries and providing clear and helpful solutions. This temporary role plays a key part in ensuring smooth customer interactions.

Client Details

This role is with a leading manufacturing business based in Oldham.

Description

• Respond to customer enquiries via phone & email.


• Provide accurate information and resolve customer issues efficiently.


• Log and update customer interactions in the system accurately.


• Identify and escalate complex issues to the relevant team when necessary.


• Maintain a friendly and professional approach in all customer interactions.


• Support any additional administrative tasks as required.

Profile

A successful Customer Service Advisor should have:

• Strong communication skills, both written and verbal.


• A customer-focused attitude with a problem-solving mindset.


• Experience in handling customer queries.


• Good organisational skills and attention to detail.


• Basic proficiency in using computer systems and databases.


• Can commit to a temp to perm opportunity.

Please note that we are only able to consider applications from candidates who are immediately available and able to commence employment without serving a notice period.

Job Offer

• Competitive hourly rate & weekly pay.


• Hybrid working once training is completed (3 days in office, 2 days at home).


• Free on-site parking.


• Temp to perm opportunity.

If you're interested in this role, apply now!

This listing is from Reed. View original listing ↗