via reed · 2 June 2026 ·4 days ago

Customer Service Advisor

Distinct Recruitment
Middleton Contract GBP 24,784 – 24,784
33 jobs in Middleton — and more nearby.
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Hourly rate: £12.71 per hour / Salary: £25, 445
Hours: 37.5 per week (rotational shifts between 7am-7pm)
Contract: Temp to Perm

Start date: ASAP
Hybrid: 1 weekday and 1 weekend day working from home

Are you a customer service superstar who loves going the extra mile to help others? Do you thrive in a fast-paced, supportive environment where every day is different? If so — we want to hear from you!

We’re on the lookout for Customer Service Advisors to join one of the UK’s leading logistics companies, based in Middleton (M24). You’ll be at the heart of our operation — the friendly voice that keeps our customers happy and everything running smoothly.

What You’ll Be Doing

  • First point of contact for all incoming queries

  • Delivering outstanding customer service via phone, email and live chat

  • Resolving queries quickly and efficiently

  • Responding to driver queries

  • Processing orders with precision and care

  • Working closely with our operations team to meet customer needs

What We’re Looking For
  • Previous experience in a customer service role

  • A flexible approach — weekend availability is a must

  • Confident using Microsoft Office (Word, Excel, PowerPoint)

  • A positive, can-do attitude and great communication skills

Shift Patterns

We’re open from 7am-7pm, and you’ll work any 5 out of 7 days on a rota basis, including weekends. You will have the flexibility to work 1 weekday and 1 weekend day from home.

Typical shifts include:

  • 7am-3pm

  • 8am-4pm

  • 9am-5pm

  • 10am-6pm

  • 11am-7pm

What’s in It for You
  • Fantastic staff discounts - including 33% off Greene King pubs

  • Access to high street discounts, cycle to work scheme, and pension plan

  • Supportive team culture and real opportunities to go temp to perm

This listing is from reed. View original listing ↗

The market for this type of role

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33
jobs in Middleton
Full-time
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Remote possible
4%
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Distinct Recruitment

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Ø 2d
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