via indeed · 3 July 2026 ·1 day ago

Customer Service Advisor

Alton Cars
York Full-time
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Alton Cars Ltd, one of the UK’s largest independent Group of Accident Repair Centres, with a network of 16 sites located across Yorkshire, Derbyshire, Nottinghamshire, Humberside, and Merseyside with a projected turnover of £62m for 2026 and employing over 400 staff, are looking for a Customer Service Advisor for our York Site.

Alton Cars Ltd is all about the people within it and are confident it is one of the best in the industry. Our aim is to be the repairer of choice for our work providers, their customers, and colleagues within the industry, whilst ensuring that our customers are at the heart of what we do.

This role is a customer service role, where you will keep customers updated on the status of their repairs, book them in for repairs, and arrange collection and deliveries. Training will be provided.

We are looking for individuals who have the can\-do attitude and are willing to help everyone at site and be able to get stuck in and being flexible but equally be able to have a laugh along the way.

This role comes with a salary of £26836\.80 along with Bonus Opportunities. (Core hours are 8am to 5pm Monday to Friday). In addition, you will also receive:

  • 25 Days Holiday

  • UK Health (Contributory Health Care Scheme which can be increased to suit your personal and family needs)

  • Pirkx (Discounted Shopping \& Meal vouchers, access to webinar’s, exercise classes)

  • Pirkx Medical (Online GP Service)

  • Enrolment to the Alton Cars Pension Scheme

Pay: £26,836\.80 per year

Benefits:

  • Company pension

  • Health \& wellbeing programme

  • On\-site parking

Work Location: In person

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