Customer Sales Executive

Elite Conveyancing is a market\-leading, national law firm based on the outskirts of Cambridge and due to continued expansion we are once again looking to add to the team…

Building strong, genuine relationships is at the heart of this role. We’re looking for someone who brings empathy, warmth and a client\-first mindset to every conversation, taking the time to understand each client’s needs rather than simply focusing on the sale. Our leads are warm, so your approach will be centred on building trust and creating a positive connection from the very first call turning conversations into lasting client relationships through genuine engagement, understanding and care.

Main Roles, Responsibilities and Benefits include:

• To handle all incoming enquiries and to provide a quotation for our conveyancing services


• To manage sales pipeline through to decision and to guide clients as to the benefits of using Elite


• To work closely with and keep up to date our referrers in order to build rapport


• To keep abreast of property related news and changes in the law likely to impact upon conveyancing market


• To achieve agreed SLAs and agreed monthly targets


• To manage the distribution of instructions to Elite’s Lawyers, as agreed on a weekly basis with the Head of Legal Practice


• To assist the onboarding team to include administering Anti\-Money Laundering checks


• To undertake and manage various administration tasks as required


• To attend and contribute towards team meetings


• To undertake training as and when required


• Opportunities to progress into other areas of work within the firm

• Previous sales experience (preferably within property or legal sector)


• Excellent communication skills


• Willingness to work as part of a team


• Positive approach


• Ability to smile

Pay: £30,000\.00\-£35,000\.00 per year

Benefits:

• Company pension


• Free parking

This listing is from Indeed. View original listing ↗