Customer Sales Advisor
BramahHR Ltd
Reading
Full-time
GBP 25,545 – 25,545
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We’re looking for a customer-focused and proactive Customer Sales Advisor to join a busy contact centre team. This role is ideal for someone who enjoys helping customers, handling enquiries and converting opportunities into sales.
About the candidate
You will be a confident communicator with excellent customer service skills and a positive, professional approach. Previous customer service or contact centre experience is beneficial but not essential.
Salary: £25,545 + Excellent Benefits
Hours: 37.5 hours per week, shift pattern across 7 days (must be flexiable)
Location: Reading, Office-based
What you'll do
- Respond to customer enquiries by phone, email and online channels
- Deliver an excellent customer experience
- Process bookings and customer information accurately
- Resolve customer queries and complaints professionally
- Convert enquiries into bookings and identify upselling opportunities
- Maintain accurate customer records and follow up leads
- Support business promotions and campaigns
- Employee discounts
- 50% off food and drink when on and off shift
- Enhanced holiday entitlement
- Paid birthday leave
- Pension scheme
- Employee rewards platform
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