Customer Experience Assistant

Annual salary: €36,000\.00

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 SMEs across 35\+ locations.

Our centres are more than just buildings – they’re buzzing communities of entrepreneurs, creators, and changemakers. We’re excited to announce a vacancy for a Customer Experience Assistant to join our team and help deliver exceptional service at this state\-of\-the\-art innovation Centre.

WorkIQ is more than just a workspace – it's a thriving community where innovators, entrepreneurs and growing businesses come together to connect, collaborate and succeed. Located in the heart of Innovation Quarter Tallaght, our purpose\-built innovation centre offers flexible workspace, business support and networking opportunities, creating an environment where ambitious businesses can grow and thrive.

Find out more about WorkIQ here: WorkIQ Innovation Quarter Tallaght \| Workspace \& Meeting Rooms

What You’ll Be Doing

As the first and last point of contact for our customers and guests, you’ll:

• Support the promotion of centre activities, events, and customer successes by assisting with content creation and communications.


• Welcome visitors with warmth and professionalism, creating a positive first impression.


• Manage reception duties, including calls, emails, post, and meeting room bookings.


• Support events and community engagement activities.


• Responsible for daily and monthly social media updates.


• Keep the Centre running smoothly by maintaining supplies, equipment, and shared spaces.


• Assist with a variety of customer needs, from booking couriers to recommending local spots.


• Provide backup support to the Centre Director and Assistant Centre Manager.

What You’ll Bring

We’re looking for someone who’s hands\-on, people\-focused, and proactive. You’ll bring:

• A confident, approachable personality and a natural flair for customer service.


• Strong IT skills and the ability to pick up new systems quickly.


• A proactive, can\-do attitude and a keen eye for detail.


• Flexibility and a team spirit \- ready to pitch in wherever needed.

We offer more than just a job \- we offer a place where you can grow, contribute, and be part of something meaningful. Here’s what you can expect:

Salary: Salary of €36,000\.00 per annum.

Time off: 25 days’ holiday \+ bank holidays.

Flexible benefits: Options to swap salary for extra benefits, including additional holiday.

Wellbeing: Wellbeing days, Employee Assistance Programme, and health resources.

Development: Full induction, buddy system, and ongoing learning opportunities.

Culture: A supportive, inclusive team that values your voice and ideas.

Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses.

Ready to Apply?

If this sounds like your kind of role, we’d love to hear from you. Click ‘Apply’ to join us as our new Customer Experience Assistant.

Got questions? Reach out \- we’re happy to chat.

We’re Committed to Inclusion

We’re building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply \- you might be just the person we’re looking for.

*We reserve the right to close the vacancy once we’ve received sufficient applications, so apply early to avoid disappointment.*

This listing is from Indeed. View original listing ↗