Customer Care Consultant
Join a team that changes lives, every day
Millercare has spent over 75 years helping people across the North West live with greater independence, freedom and confidence. As one of the region's leading mobility and healthcare retailers, we're growing, and we're looking for a Customer Care Consultant who wants every sale to mean something, not just make one.
No two days are the same. One minute you're helping a customer find the right mobility scooter, the next you're out on a home delivery, or running a promotional event in the local community. If you love people, thrive on variety, and want a career, not just a job, this is for you.
What you'll be doing
You'll be the face of the Millercare branch: advising customers, closing sales, and making sure every person who walks through the door leaves with the right product for their needs. You'll be hands\-on, out on assessments and deliveries as much as you're on the shop floor, and you'll get stuck into stock, admin and local marketing along the way.
It's a role built for someone who sells with pride, not pressure, because they genuinely believe in what they're recommending.
What we're looking for
- Experience in sales, retail or care, ideally with a track record you're proud of
- A full, clean driving licence and you're happy behind the wheel of a van
- A genuine people person who takes real satisfaction in helping someone find the right solution
- Comfortable with everyday computer systems (Outlook, Excel)
- Willing to work across branches and travel within the area
- You like variety. No two days look the same, and you wouldn't want them to
- You sell with heart. You're driven by helping people, and the sales follow naturally
- You're up for getting stuck in. Deliveries, assessments, events, shop floor, you're happy wherever you're needed
- You want to grow. You're looking for a company that will back your next step, not just fill a shift
- Quarterly and annual bonus schemes, plus monthly team commission
- Supplier\-sponsored incentive schemes \- extra rewards on top of your bonus
- Real progression \- we prefer to promote from within, so your next step is already here
- Company pension, employee discount and life insurance
- Free parking
- Sundays and Bank Holidays off, guaranteed
- A genuinely close\-knit team, at Millercare everyone knows everyone, and we look out for each other
Monday to Friday, 9:00am–5:00pm, plus either one in three Saturdays (10:00am–4:00pm) or every Saturday depending on rota, we'll talk this through with you. Closed Sundays and Bank Holidays.
Ready to apply?
If you're driven, personable, and ready to build a career where you genuinely make a difference, we'd love to hear from you.
Apply today and start your journey with Millercare
Job Type: Full\-time
Pay: From £25,000\.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Life insurance
- The role includes manual handling and driving a transit van, Would you have any issues with either of these aspects?
- Computer literacy: 2 years (required)
- Retail sales: 1 year (preferred)
- Customer\-facing: 3 years (preferred)
- Driving Licence (required)
- United Kingdom (required)
- 50% (required)
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