Customer Account Manager

We’re on the hunt for a sharp, organised and personable Customer Account Manager to support our Sales Team.

If you're eager to launch your career in sales and account management, this is your chance to get hands\-on experience in a fast\-paced, tech\-forward business. You’ll work directly with our existing customers \- resellers, installers, service providers and integrators \- to grow relationships, identify opportunities and drive repeat business.

What You’ll Be Doing:

• Support \& Grow Existing Accounts: Build relationships with our customers to understand their goals, challenges and buying patterns, to be able to offer smart ways to drive more value


• Drive Revenue from Within: Spot upsell and cross\-sell opportunities, using insight and initiative to grow accounts strategically


• Proactively Engage Through Sales Calls \- Carry out regular, value\-driven sales calls to understand evolving customer needs, present tailored solutions, and strengthen long\-term partnerships.


• Think Commercially: Use internal dashboards, Excel / Google Sheets, and customer feedback to track performance, identify trends, and inform your outreach approach


• Collaborate Internally: Work with our external sales, support, marketing, and operations teams to deliver a seamless experience for customers

• A Bright, Curious Mindset: You learn fast, ask great questions, and understand people


• Confidence \& Clarity: You communicate well \- whether it’s on the phone, over email, or in person


• Proactive Energy: You’re not afraid to take initiative, follow up, and go the extra mile for a customer


• Organisational Skills: You’re the kind of person who gets things done. You manage multiple priorities efficiently and accurately, and always stay one step ahead


• Comfort with Data: You can navigate spreadsheets, spot patterns, and use data to make smarter decisions


• A Willingness to Learn: You’re here to grow, and we’ll help you do it. No prior experience needed \- just the right attitude

NetXL is a high\-growth, software\-driven distributor of WiFi, smart automation, and VoIP hardware. We supply resellers, installers, and system integrators across the UK. We’re agile, forward\-thinking, and laser\-focused on customer success.

• Be part of a high\-energy, winning team where no two days are the same


• Gain real\-world sales and account management experience


• Build long\-term, strategic relationships that make a real impact

Benefits:

• Casual dress


• Company pension


• Employee discount


• Free parking


• On\-site parking


• Private medical insurance

This listing is from indeed. View original listing ↗