GP Receptionist
Dapdune House Surgery
Guildford
Part-time
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Are you passionate about helping people? Do you thrive in a fast\-paced, team\-oriented environment? We’re looking for a GP Receptionist who puts customer service at the heart of everything they do.
At Dapdune House Surgery, we believe the patient experience starts the moment they reach out to us – and that makes you one of the most important parts of our team. Whether you’re welcoming someone at the front desk or supporting them over the phone, you’ll be the calm, friendly, and professional first point of contact for our patients.
About the Role:
You’ll be part of a supportive team of receptionists who:
- Deliver a warm and professional service to patients at all times
- Handle calls, appointments, and queries with empathy, patience, and efficiency
- Work collaboratively with clinical and admin colleagues to ensure smooth patient journeys
- Maintain confidentiality and professionalism in all interactions
- Support day\-to\-day administrative tasks with a positive, solution\-focused mind\-set
We’re open to applications from people with:
- Previous experience in a healthcare or public\-facing role
- Strong transferable skills from hospitality, retail, customer service, or administration
- What matters most to us is your attitude, resilience, and ability to stay kind and calm under pressure. If you’re a natural communicator, a fast learner, and genuinely care about helping others – we want to hear from you.
- Knowledge of EMIS or experience working in a GP practice or NHS setting
- Understanding of NHS appointment systems or repeat prescription processes
- Strong computer skills
What We Offer:
- A supportive and inclusive team environment
- Ongoing training and development opportunities
- A role where you can make a real difference to people’s lives every day
- NHS pension, staff wellbeing initiatives, free onsite car parking
- We operate three different working patterns within the reception team.
- 8:15am to 2pm
- 1pm to 6:30pm
- 2pm to 8pm on Mondays and ThursdayAre you passionate about helping people? Do you thrive in a fast\-paced, team\-oriented environment? We’re looking for a GP Receptionist who puts customer service at the heart of everything they do.
About the Role:
You’ll be part of a supportive team of receptionists who:
- Deliver a warm and professional service to patients at all times
- Handle calls, appointments, and queries with empathy, patience, and efficiency
- Work collaboratively with clinical and admin colleagues to ensure smooth patient journeys
- Maintain confidentiality and professionalism in all interactions
- Support day\-to\-day administrative tasks with a positive, solution\-focused mind\-set
We’re open to applications from people with:
- Previous experience in a healthcare or public\-facing role
- Strong transferable skills from hospitality, retail, customer service, or administration
- What matters most to us is your attitude, resilience, and ability to stay kind and calm under pressure. If you’re a natural communicator, a fast learner, and genuinely care about helping others – we want to hear from you.
- Knowledge of EMIS or experience working in a GP practice or NHS setting
- Understanding of NHS appointment systems or repeat prescription processes
- Strong computer skills
What We Offer:
- A supportive and inclusive team environment
- Ongoing training and development opportunities
- A role where you can make a real difference to people’s lives every day
- NHS pension, staff wellbeing initiatives, free onsite car parking
- We operate three different working patterns within the reception team.
- 8:15am to 2pm
- 1pm to 6:30pm
- 2pm to 8pm on Mondays and Thursday
Pay: £12\.71 per hour
Benefits:
- Company pension
- Free parking
- On\-site parking
- Sick pay
- English (preferred)
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