Culture & Organisational Engagement Manager
Job Description:
About AXA:
AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth\-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.
AXA UK Support Functions look after our three customer\-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.
Job overview:
We're seeking a dynamic Culture and Organisational Engagement Manager! In this role, you'll create and implement targeted communication strategies, engaging campaigns, recognition programmes, and listening initiatives that support employee experience and development across the entire lifecycle. With a focus on effective delivery, you'll play a key part in driving a positive, inclusive, and motivating work environment, ensuring that our colleagues feel valued, informed, and aligned with our organisational goals.
Key responsibilities:
- Develop and deliver colleague engagement and communications plans across multiple channels, aligned to business and people priorities.
- Manage employee engagement campaigns, events and annual engagement activity, selecting appropriate channels and delivery approaches.
- Coordinate recognition programmes and awards activity that reinforce organisational culture and desired behaviours.
- Support employee listening activity and action planning, helping translate colleague feedback into practical improvements.
- Deliver targeted employee lifecycle and experience improvement initiatives across key moments that matter.
- Produce communications and engagement support for priority organisational programmes and business initiatives.
- Monitor communication reach, engagement and campaign effectiveness, using data and feedback to recommend improvements.
- Build strong relationships across the business and work closely with Internal Communications, Strategic People Partners and People Services.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026\. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your skills \& experience:
- Strong experience in employee engagement, internal communications, colleague experience or a related discipline.
- Excellent written communication and content development skills, with the ability to simplify complex information for different audiences.
- Experience planning and delivering multi\-channel engagement campaigns and organisational communications.
- Ability to use employee feedback, engagement measures and communications data to evaluate effectiveness and improve activity.
- Strong stakeholder management skills and confidence working across functions and with senior stakeholders.
- Highly organised delivery capability, able to manage competing priorities, annual calendars and multiple concurrent initiatives.
How to apply:
To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long\-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to saraya.cussons@axa\-uk.co.uk.
We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.
\#LI\-Hybrid
Salary: Dependent on experience
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