Credit Controller

About the Role

We are seeking a motivated and organised Credit Controller to join our Finance team. This is an excellent opportunity for someone looking to develop a career within credit control and finance. The successful candidate will assist in managing customer accounts, maintaining accurate records, and ensuring outstanding debts are collected in a timely and professional manner.

The role requires strong communication skills, attention to detail, and the ability to build positive relationships with customers while supporting the wider finance function.

Key Responsibilities

• Contact customers by phone and email regarding outstanding invoices.


• Monitor customer accounts and maintain accurate credit control records.


• Allocate incoming payments and reconcile customer accounts.


• Assist with reducing aged debt and improving cash flow.


• Investigate and resolve invoice and payment queries.


• Issue customer statements, reminders, and copy invoices as required.


• Maintain accurate notes of customer communications.


• Support the preparation of aged debtor reports.


• Escalate overdue accounts to senior team members when necessary.


• Build and maintain professional relationships with customers.


• Assist with administrative tasks within the finance department.


• Ensure compliance with company credit control procedures and policies.

Essential

• Excellent communication and customer service skills.


• Good numerical and analytical abilities.


• Strong attention to detail.


• Proficient in Microsoft Office, particularly Excel.


• Ability to prioritise workload and meet deadlines.


• Professional and confident telephone manner.


• Ability to work effectively both independently and as part of a team.

• Previous administration, customer service, or finance experience.


• Understanding of credit control or accounts receivable processes.


• Experience using accounting software such as Sage, Xero, SAP, or similar.


• AAT qualification or studying towards a finance\-related qualification.

Benefits:

• Casual dress


• Free parking


• On\-site parking

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