via Indeed · 5 October 2026 ·1 day ago

Counter Manager - Cheshire Oaks

Benefit Cosmetics
Ellesmere Port temporary, fulltime
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Overview:
Benefit is Glowing… We Mean Growing… and we are currently searching for a Full\-time, Fixed\-Term, Counter Manager to make real connections in M\&S Cheshire Oaks!

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences
Responsibilities:
As a Counter Manager, your missions, will be as follows:* Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.

  • Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.

  • Target\-Driven Sales: Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.

  • Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.

  • Business Growth: Develop innovative in\-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.

  • Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.

  • Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.

  • Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.

  • Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage to support sales goals.

  • Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
Qualifications:
The Bene\-Fit for a Counter Manager:* Dynamic, enthusiastic, and sales\-driven
  • Passion for make\-up and Retail with a focus on achieving sales targets

  • Result\-oriented, who likes a challenge and exceeding sales expectations

  • Desire to provide a unique customer experience that drives customer loyalty and repeat business

  • Flexible availability including weekends, late nights, Bank holidays and holiday periods.

  • A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success

  • Minimum 6 months of management experience
Bold Brows and even Bolder Opportunities as a Counter Manager!
The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging. Benefits of our Counter Manager Position:

  • Product Discount

  • Staff Sale

  • New Launch Gratis

  • Annual Leave

  • Full Training provided

  • Refer a friend scheme

  • Competitive Commission Scheme
Come paint the world PINK with us!
Apply to become a Counter Manager We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.

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