via Indeed · 14 September 2026 ·5 days ago

Counter Manager - Bristol Cribbs Causeway

Benefit Cosmetics
Bristol Full-time
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Overview:
Benefit is Glowing… We Mean Growing… and we are currently searching for a Full\-time Counter Manager to make real connections in John Lewis, Cribbs Causeway Shopping Mall! Please note: As this is also a solo counter, we will not require any previous team management experience. However, there will be management aspects to the role that you will be responsible for.

As a Counter Manager for a solo store, you'll be instrumental in achieving sales targets and creating exceptional customer experiences
Responsibilities:
As a Counter Manager, your missions, will be as follows:* Brow Services \& Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.

  • Target\-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.

  • Business Growth: Develop innovative in\-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.

  • Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.

  • Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly.

  • Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.

  • Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
Qualifications:
The Bene\-Fit for a Counter Manager:* Dynamic, self\-motivated, self\-sufficient and sales\-driven
  • Passion for make\-up and Retail with a focus on achieving sales targets and problem solving

  • Result\-oriented, who likes a challenge and exceeding sales expectations with resilience

  • Desire to provide a unique customer experience that drives customer loyalty and repeat business

  • Flexible availability including weekends, late nights, Bank holidays and holiday periods.

  • A minimum of 2\-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
Bold Brows and even Bolder Opportunities as a Counter Manager!
The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging. Benefits of our Counter Manager Position:

  • Product Discount

  • Staff Sale

  • New Launch Gratis

  • Annual Leave

  • Full Training provided

  • Refer a friend scheme

  • Competitive Commission Scheme
Come paint the world PINK with us!Apply to become a Counter Manager today! We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact careersatbenefit@benefitcosmetics.com.

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