Compliance Business Analyst

Compliance Business Analyst

Full Time / Leeds Office

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.ON, EDF Energy, Worcester Bosch, B\&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customer's homes and lives.

Zuno offers…

• A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.


• A market\-leading tech platform – Our team of developers is constantly improving our award\-winning platform to support customers and engineers.


• Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.


• Customer champions – Our unique online journey empowers our customers. And through our award\-winning app, we provide ongoing five\-star support throughout the lifetime of our products.


• Award\-winning products – We work with leading manufacturers to install high\-quality products, with many being Which? and Quiet Mark approved.


• Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group

We are seeking a highly organised, proactive and adaptable Compliance Business Analyst to support the ongoing development and administration of Zuno’s compliance framework and governance activities.

Reporting to the Senior Risk \& Compliance Manager, the successful candidate will play a key role in coordinating compliance activities, maintaining governance records, supporting monitoring and assurance programmes, and helping operational teams embed compliance requirements into day\-to\-day processes.

The role combines compliance administration, stakeholder coordination, reporting and operational support. The successful candidate will act as a central point of contact for compliance\-related activities, helping ensure policies, controls, regulatory obligations and governance requirements are effectively communicated, implemented and maintained across the business. Flexibility is essential and the role will support a variety of business initiatives and may assist across wider governance, risk, quality and health \& safety activities as business priorities evolve.

Compliance Administration \& Governance

• Support the day\-to\-day administration of the Compliance function and wider governance framework.


• Maintain compliance framework, action logs, governance trackers and regulatory records.


• Coordinate policy reviews, approvals and document management activities.


• Support the preparation of management information, dashboards and governance reporting.


• Assist with regulatory, partner and internal audit information requests.


• Maintain accurate records of compliance activities, monitoring outcomes and remediation actions.


• Support the administration of compliance training records and competency tracking.

• Assist with the delivery of compliance monitoring, quality assurance and control testing activities.


• Coordinate monitoring schedules, evidence gathering and reporting requirements.


• Support thematic reviews, customer journey assessments and process audits.


• Track findings, recommendations and corrective actions through to completion.


• Analyse data and trends to identify emerging risks, process weaknesses and improvement opportunities.


• Produce routine compliance reporting and management information for stakeholders.

• Act as a point of contact for operational teams seeking compliance guidance and support.


• Support with the implementation and embedding of policies, procedures and regulatory requirements.


• Assist with awareness activities relating to compliance obligations and governance standards.


• Help ensure customer\-facing processes align with regulatory expectations and internal controls.


• Review complaints, feedback and operational incidents to identify potential conduct or compliance risks.


• Work collaboratively with all teams to promote a positive compliance culture.

• Support the ongoing development of governance frameworks, policies and operational controls.


• Contribute to projects designed to improve compliance effectiveness, operational efficiency and customer outcomes.


• Support the Risk \& Compliance function objectives with ad\-hoc reviews, investigations and business initiatives.


• Take ownership of administrative and coordination tasks to ensure compliance activities are delivered effectively and on time.

• Support the Health \& Safety Advisor with the administration and maintenance of health and safety records, documentation and registers.


• Assist with tracking actions arising from audits, inspections, incidents and risk assessments.


• Support the coordination of training records, monitoring completion of health and safety actions and corrective measures.


• Promote awareness of health, safety and wellbeing initiatives across the business and encourage reporting of hazards, incidents and near misses in line with company procedures.

• Strong organisational and administrative skills with excellent attention to detail.


• Experience maintaining records, trackers, reports and management information.


• Ability to analyse information, identify trends and support problem solving.


• Excellent communication and stakeholder management skills.


• Strong working knowledge of Google suite and task management tools.


• Ability to manage multiple priorities and work effectively in a fast\-paced environment.


• Previous experience within a compliance, governance, risk, quality assurance, administration or business support role is desirable.

• Reliable, proactive and organised


• Flexible and adaptable to changing business priorities.


• Collaborative and relationship\-focused with a positive and solution\-oriented approach.


• Comfortable working across multiple departments and business functions.


• Committed to continuous improvement and delivering high\-quality outcomes.

• 30 days annual leave \+ bank holidays


• Private medical cover with Aviva


• 4 x salary Death in Service cover with Zurich


• Enhanced family friendly leave


• Salary sacrifice pension matched up to 6%


• Free tea, coffee, fruit and breakfast


• Modern offices


• Social events


• Ongoing training and development opportunities

This listing is from indeed. View original listing ↗