Complex Care Coordinator
Superior Healthcare
Whitstable
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As a complex care coordinator, you will be planning and rostering staff into shifts and ensure that the care workers and nurses that are responsible for delivering care and support on a day\-to\-day basis attend their shifts as planned.
About the role
- The care coordinator will organise rotas a month in advance for the complex care clients.
- Grow strong relationships with staff members (carers and nurses)
- Grow strong relationships with clients
- Obtain staff availability
- Communicate with staff and clients in a respectful, professional, and friendly manner.
- On call responsibility
- You will have strong communication skills both over the phone and via written communication.
- You will be a problem solver, quick thinker and solution driven.
- You will have worked in a coordination role before, either within domiciliary or complex care.
- You will have the right to work in the UK and a full UK driving licence.
- Salary of £30,000
- Mon to Fri 9am – 5pm, plus on call
- Office based: Whitstable
- 25 days AL plus the bank holiday and a day off on your birthday.
- Enhanced sick pay.
- Employee Assistance Programme.
- Free DBS.
- Pension contributions.
- Frequent social events.
- Access to discounts on goods and services offered by third parties.
- Excellent career development opportunities.
Benefits
- Blue light card \- we’ll pay for it.
- Reflecting the hard work that you do.
- Earn a £50 voucher for every friend you refer who joins our team.
- We help you save for Christmas.
- Wellbeing support including up to 6 face\-to\-face counselling sessions.
- In\-house wellbeing team to support you.
- 24/7 live chat and video calls with trained counsellors, and free financial and legal advice.
- We reward Employees of the Month with a £100 voucher.
- Employee events throughout the year, including fish and chips on the beach.
- Consistent support from our team of Nurses and Field Care Supervisors.
- In\-house womens health support.
- Accumulate holiday pay as you work.
- Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party.
- 25 days annual leave, plus bank holidays and your birthday!
- £100 Specsavers voucher for eye tests and glasses.
- Two Volunteer Days per year, to support local charities and initiatives.
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