via indeed · 27 May 2026 ·10 days ago

Commercial Practitioner

Government Commercial Agency
Birmingham Full-time Remote
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Details
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Reference number

463818

Salary

£48,027 \- £53,310
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

Senior Executive Officer
Band 4### Contract type

Permanent### Type of role

Commercial### Working pattern

Flexible working, Full\-time### Number of jobs available

7
Contents
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  • Location

  • About the job

  • Benefits

  • Things you need to know

  • Apply and further information

Location
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Birmingham, Liverpool, Newport (Gwent), NorwichAbout the job
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Job summary

These roles are being recruited via Michael Page, to apply please email hannahquinnhill@michaelpage.co.uk.

Are you ready to lead the digital transformation of the UK public sector?

Join Government Commercial Agency (GCA) and apply your technology expertise to deliver true Value for the Nation. You will drive market\-leading commercial agreements that empower our public services with world\-class innovation, ensuring every pound spent builds a more resilient, cost\-effective, and digitally\-advanced Britain. Progress your career where commercial strategy meets national purpose.

Working alongside a Commercial Lead, you will act as a driving force within the category team, taking ownership of high\-value commercial agreements. This role is built on strategic influence; you will master complex supplier relationship management (SRM) and cultivate key customer partnerships to ensure our digital frameworks deliver maximum efficiency and innovation for the public sector.

We currently have a number of positions within the Technology category group available. You could be placed within one of the following exciting subcategories:

  • Digital and Technology Services

  • Network Services

  • Hardware

  • Software
This is an opportunity to join the Technology Category at GCA, where you will play a central role in managing over £14bn of public sector spend. As a core driver of GCA’s commercial success, our team accounts for more than 40% of the organisation’s total impact, directly fuelling the UK’s digital evolution.

You will join a collaborative powerhouse of experts dedicated to helping public sector customers navigate the complexities of the tech market. By bridging the gap between cutting edge suppliers and essential public services, you will ensure the UK remains at the forefront of digital transformation and global innovation. From supporting major government missions to delivering projects of national significance, your work will provide tangible Value for the Nation.

Our Commercial Team is transforming to become even more flexible. Candidates should be aware that there will be opportunities to flex into other category areas as required, either to meet business needs and/or for staff development.

Job description

The post holder will be accountable for leading the delivery of key operational and commercial activities associated with:

Agreement Performance Management and Procurement:

  • Effective management of Commercial Agreement performance over its lifecycle to meet increased customer reach and commercial benefits targets, including communications campaigns and sharing insights as part of industry and customer forums.

  • Lead on procurement workstreams and / or provide significant contribution to the delivery and management of category commercial agreement procurements. Working to agreed timelines.
Customer Partnership \& Advocacy:
  • Act as a category specialist, proactively advising public sector buyers, across all levels of seniority, on optimal commercial strategies to ensure the best possible commercial outcomes for their technology procurement needs.

  • Manage complex enquiries, providing high quality advice and guidance to enhance GCA’s reputation as a trusted partner.
Supplier Relationship Management and Market Insights:
  • Management of commercial agreement suppliers, synthesising complex data and financial reporting to identify market trends, spending behaviours, and value\-add opportunities for the benefit of the public sector.
Value Creation \& Collaboration:
  • Develop strong engagement with suppliers and public sector buyers to identify and share best practice for successful commercial outcomes and deliver Value for the Nation.

  • Work in close collaboration with the Customer Experience Directorate to retain, grow customer base through added value initiatives and improvement of service quality.
Risk \& Strategy Development:
  • Effectively manage risk and issues for your agreement, ensuring mitigation and escalation measures are implemented as appropriate.

  • Support the Commercial Lead in evolving category strategies, providing insights based on customers’ and suppliers’ feedback with a view to continuously improving the Technology category group product portfolio.
Team \& Operational Excellence:
  • Support team development and resilience either directly or through matrix management, while identifying and implementing process improvements to optimise category management operations

Person specification

Essential Criteria (To be assessed at application stage):

  • Experience of procurement in the technology category, with a track record of managing contract performance, delivering excellent customer satisfaction and value for money

  • Strong commercial acumen with the ability to assess large data sets and make informed decisions in a complex commercial environment

  • Experience of supplier and/or customer relationship management \- specifically within the technology sector

  • Proactively and collaboratively motivate, influence, and persuade diverse internal and external stakeholders across all seniority levels, advising and driving optimal commercial outcomes.

  • Ability to problem solve and identify continuous improvement opportunities that ensures the category/organisation operates with maximum effectiveness

Behaviours

We'll assess you against these behaviours during the selection process:

  • Working Together

  • Communicating and Influencing

  • Delivering at Pace

  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • Contract and supplier management

Benefits
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Alongside your salary of £48,027, Government Commercial Agency contributes £13,913 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Valuing our people:

  • Competitive salary

  • Generous pension scheme

  • A discretionary non\-contractual performance related bonus

  • Working remotely in addition to working in advertised office location

  • Flexi time scheme (available for B1\-B6\)

  • Minimum 25 days annual leave to a maximum service related 30 days excluding bank holidays
Want to make a difference? Find out more about the rewarding work that we do in ourcandidate pack.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D\&I Strategy.

We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@gca.gov.uk

Working flexibly, delivering outcomes

GCA operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro\-rata) at their contracted office, another GCA site, or off\-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.

Things you need to know
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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@gca.gov.uk.

Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.

Feedback will only be provided if you attend an interview or assessment.### Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter\-terrorist check .

See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.### Nationality requirements

This job is broadly open to the following groups:

  • UK nationals

  • nationals of the Republic of Ireland

  • nationals of Commonwealth countries who have the right to work in the UK

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre\-settled status under the European Union Settlement Scheme (EUSS)

  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and

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