Commercial manager
NTG RECRUITMENT
Commercial Manager
Retail Focused \| Fresh Produce
Reports to Sales Director
Location Dartford, Kent (on site)
About the Opportunity
We are recruiting for a Commercial Manager to join an established international fresh produce business with a
strong presence across the UK retail market. The business operates within the avocado and mango categories and
works with major retail customers, growers and supply\-chain partners across international markets.
Job Summary
The Commercial Manager will be responsible for managing and developing key UK retail customers, delivering
profitable sales, volume and margin growth while building strong relationships across retail buying, category and
supply chain teams. Working closely with the Sales Director and wider business, the role will translate customer and
category requirements into effective commercial plans, ensuring strong forecasting, availability, service and
commercial performance. Fresh produce experience is highly desirable, particularly within avocados and mangoes.
Key Duties \& Responsibilities
- Develop and grow strategic relationships with major UK retail customers.
- Build and execute Joint Business Plans.
- Identify, pursue and secure new retail business opportunities.
- Grow existing accounts through category development, innovation and customer partnerships.
- Lead commercial negotiations, annual reviews and tender submissions.
- Utilise market and category insights to drive growth.
- Deliver accurate forecasting and demand planning.
- Work cross\-functionally to ensure excellent customer service.
- Develop NPD, pack formats and sustainable packaging solutions.
- Monitor competitor activity and identify routes to market.
- Own and deliver customer sales, volume, margin and profitability targets, with clear accountability for
- performance versus budget.
- Manage customer pricing and promotional investment, ensuring activity delivers sustainable commercial returns.
- Monitor weekly customer performance, including sales, margin, forecast accuracy, service, waste and claims,
- Translate customer demand into clear commercial requirements, proactively managing supply, availability,
- Act as the commercial lead in cross\-functional decision\-making, aligning Procurement, Supply Chain, Operations,
- Build strong working relationships across retail buying, category and supply chain teams, acting as the primary
- Develop, own and deliver the UK retail commercial strategy, translating business objectives into clear customer,
- Build and maintain a new business pipeline, leading the identification, proposition development and conversion of
- Provide commercial leadership on longer\-term growth opportunities, channel priorities and investment decisions,
- Perform other reasonable duties related to the role as required.
- Proven experience managing and developing retail accounts is preferred, although suitable equivalent
- Strong track record of winning and growing new business.
- Fresh produce experience is advantageous.
- Avocado and mango category experience is highly desirable.
- Strong negotiation and stakeholder management skills.
- Advanced Excel and PowerPoint skills.
- Good understanding of UK retail buying structures and category management.
Benefits:
- Casual dress
- On\-site parking
- Sick pay
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