via indeed · 10 June 2026 ·today

Cluster Manager

brewery
Cheltenham Full-time
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Job Description

Job Title: Store Cluster Manager

Reports To: Area Operations Manager

Purpose: To deliver a profitable, first\-class store operation. Accountable for delivering the targets set by the Area Operations Manager across 3 stores including their home store and encouraging the team to be successful through close support and development.

Principal Accountabilities:

  • Recruiting, retaining, and developing the store team

  • Leadership and management\- inspire, instil disciplines and achieve through others

  • Maintain store hygiene and safety systems in line with legal requirements

  • Deliver store profitability to agreed targets

  • Manage and motivate team members in order that they are well appreciated and valued

  • Deliver first class customer service and quality control through effective shift planning and management

  • Demonstrate a commercial aptitude; show desire to deliver given targets, be able to demonstrate full understanding of stock management and margin delivery

  • Total responsibility for all legislative paperwork to include, training records, food safety, health \& safety and COSHH

  • To undertake other duties as appropriate, as required by your operations manager

  • To be a positive role model to the team

  • Completing all relevant training courses set and ensuring 100% compliance in team completion

Knowledge, Experience and Skills required:
  • Flexible – can cope with retail disciplines and structured product ranges and put flair into customer service and selling

  • Practical – able to carry out practical training and have a hands\-on approach

  • Lead by example \- must be able to undertake every task within the store operation

  • Excellent front of house skills

. Communication \- able to communicate well both orally and in writing

. Commercial – must be able to demonstrate a commercial aptitude – be able to read a budget; demonstrate experience in target delivery; demonstrate a Store Manager level of understanding of the term gross profit and what factors affect the achievement of gross profit

. Good IT skills. Able to utilise Microsoft Outlook, Excel, and Word

. Relevant Management experience in a high\-volume food/retail business proven experience of leading , managing and developing people

. Food safety qualification \- minimum Level 2, preferred Level 3
INDMANAGE

This listing is from indeed. View original listing ↗

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