via Indeed · 23 September 2026 ·2 days ago

Cluster HR Manager

Millennium Hotel and Resorts UK
Gatwick Airport Full-time
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Millennium Hotels and Resorts is looking for a Cluster HR Manager who will play a key role in providing support across the department while managing the day\-to\-day running of the People department, focusing on employee experience from onboarding, induction, engagement, recruitment \& retention, training \& development and well\-being.

Based at either Copthorne Slough or Copthorne Gatwick, and responsible for both hotels, you will build and maintain trusted relationships with key stakeholders and provide sound, expert advice. This is a perfect position for someone looking for a unique place to work with people who help create life\-long memories.

Cluster HR Manager responsibilities:

  • Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries and overseeing ER cases

  • Assist Managers with recruitment needs ensuring the best on boarding experience for new starters

  • Working collaboratively with central HR functions, conducting hotel talent reviews and maintaining robust succession and attraction plans that meet immediate and future workforce demands.

  • Organise and promote employee engagement initiatives throughout your business areas

  • Support in the delivery and coordination of talent acquisition events, attraction initiatives/projects, graduate/intern/apprentice/work\-experience placements and external talent acquisition partnerships.

  • To keep up to date with best practice, personal development and legislation

  • Assist in the delivery and communication of new HR initiatives, policy and procedures and participate in regional projects as they arise.

  • Support in the effective communication strategy for employees.

  • Drive the employee lifecycle; recruitment experience, on\-boarding journey, performance reviews, development \& succession, exit interview support.
The ideal candidate for this position will have the following experience and qualifications:
  • Proven experience in Human Resources management

  • Strong leadership skills with the ability to inspire and develop a high\-performing team.

  • Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization.

  • Thorough knowledge of employment laws, regulations, and best practices.

  • Exceptional problem\-solving and decision\-making abilities.

  • Collaborating with peers across a matrix HR structure
In return we offer:
  • HOD Bonus

  • Travel Allowances \- £5,000 p.a.

  • Social Events, Wellbeing and Team Activities

  • Training and development

  • Pension Salary Sacrifice Scheme

  • Career development and salary reviews

  • Interest\-free Season Ticket Loan Scheme

  • 1 Volunteer Days per year (fully paid and in addition to your annual leave)

  • Complimentary meals prepared for you by our chefs

  • Length of Service related holiday scheme

  • Discount on Accommodation worldwide and 50% Food and Beverage Outlets

  • Life Assurance

  • Recommend a Friend Scheme
About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 140\+ hotels worldwide. Properties under the group are placed into collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.

\#COPCaterer

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