via ats_greenhouse · 10 June 2026 ·4 days ago

Claims Advisor Commercial Property

goremutualinsurance
Cambridge
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<div class="content-intro"><p> </p>
<p style="text-align: center;">At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.</p>
<p style="text-align: center;">Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property &amp; Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.</p>
<p style="text-align: center;">Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.</p></div><p><span data-contrast="auto">The </span><strong><span data-contrast="auto">Claims Advisor, Commercial Property</span></strong><span data-contrast="auto"> is essential to Gore Mutual's success, acting as a safeguard of both customer trust and financial stability. This role demands a blend of meticulous investigation, collaborative problem-solving, and decisive action within defined guidelines. Adjusters independently manage a portfolio of primarily commercial property claims, navigating a spectrum of complexity. Their mission is to investigate, evaluate, negotiate, and settle these claims, always adhering to company protocols and regulations. By thoroughly assessing losses, determining accurate coverage, and efficiently resolving claims, they contribute directly to Gore Mutual's bottom line. Beyond technical expertise, the adjuster's focus on delivering a positive claims experience with policyholders, further strengthening the company's reputation. This role offers a unique opportunity for growth within a supportive team environment, where individuals can hone their commercial property claims expertise and lay a solid foundation for career advancement within the organization. </span><span data-ccp-props="{}"> </span></p>
<p><strong><span data-contrast="auto">Job Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"> Claims Investigation and Assessment</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto"> Conduct thorough and timely investigations of commercial property losses, including site visits, interviews, and analysis of relevant documentation. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto">Gather evidence to determine cause of loss, scope of damage, and applicable coverage. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto">Document findings accurately and clearly in the claim file. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="auto">Collaborate with experts (engineers, contractors, etc.) as needed to assess complex losses. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="2"><span data-contrast="auto"> Coverage Determination and Reserve Setting</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":2160,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="3"><span data-contrast="auto">Analyze policy wordings and endorsements to determine coverage applicability and set accurate reserves based on investigation findings. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":2160,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="3"><span data-contrast="auto">Apply knowledge of commercial property insurance principles and legal requirements.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":2160,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="3"><span data-contrast="auto">Consult with senior adjusters or underwriters for complex coverage issues. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Wingdings" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":2160,"335559991":360,"469769226":"Wingdings","469769242":[9642],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="3"><span data-contrast="auto">Regularly review and adjust reserves as new information becomes available. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Negotiation and Settlement </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Negotiate fair and equitable settlements with claimants, balancing customer satisfaction with cost containment for Gore Mutual.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="2"><span data-contrast="auto">Explain coverage decisions clearly and professionally to claimants. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="2"><span data-contrast="auto">Utilize effective negotiation techniques to reach mutually agreeable settlements. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="2"><span data-contrast="auto">Escalate complex or high-value settlements to senior adjusters or management as appropriate. </span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Customer Service and Communication</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Courier New","469769242":[9675],"469777803":"left","469777804":"o","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="2"><span data-contrast="auto">Provide exceptional customer service throughout the claims process, maintaining open and transparent communication with all stakeholders.</span><span data-ccp-props="{}"> </span></li>
</ul>
<ul>
<li data-leveltext="o" data-font="Courier New" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"4697692

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