Children and Families Support Worker
Help families rebuild their lives after domestic abuse
Are you passionate about supporting women, children and families to feel safe, regain control of their lives and move towards independent living?
Do you have experience supporting people affected by domestic abuse, housing challenges or other complex circumstances?
We\`re looking for a Children and Families Support Worker to join our specialist Domestic Abuse Accommodation Support Team in Walsall.
Salary \- £13\.66 per hour
Hours \- 21 hours per week
You\`ll play an important role in supporting women and children who have fled domestic abuse and are living in refuge or dispersed accommodation. Using a person\-centred and strengths\-based approach, you\`ll help families access the support they need, maintain their accommodation and build the confidence and skills needed for a safe and independent future.
About the role
Every family\`s circumstances are different. You\`ll work alongside them to understand their needs, identify risks and provide practical, emotional and specialist support.
Your responsibilities will include:
- Supporting women and children accessing safe domestic abuse accommodation.
- Completing comprehensive risk assessments and identifying appropriate support and interventions.
- Helping families maintain their tenancy and understand their responsibilities, including tenancy agreements and house rules.
- Supporting service users to make informed choices and regain control of their lives.
- Providing advice, guidance and practical support around domestic abuse, sexual violence, personal safety, housing, welfare reform, finances and mental wellbeing.
- Identifying and responding appropriately to safeguarding concerns involving children and adults.
- Advocating for and supporting service users when working with Police, Courts, solicitors, housing services, social care, health services and other agencies.
- Working closely with colleagues, particularly the Housing Officer and Service Coordinator, to ensure families receive coordinated support.
- Working collaboratively with external agencies to identify and address the wider needs of families.
- Maintaining accurate, confidential and timely case records and monitoring information.
- Supporting the effective running of refuge and dispersed accommodation, including reporting repairs and helping to minimise void periods.
- Participating in an on\-call system when required.
- Contributing to team meetings, supervision, training and service development.
About you
We\`re looking for someone who is compassionate, resilient and confident working with people who may be experiencing complex and challenging circumstances.
You\`ll be able to build trusting relationships while maintaining appropriate professional boundaries, and you\`ll understand the importance of empowering people to make their own choices.
Ideally, you\`ll have:
- Experience providing housing\-related support and/or working with victims of domestic abuse.
- An understanding of domestic abuse services and the impact of abuse on women, children and families.
- Experience responding to difficult situations and emergencies without immediate supervision.
- Experience working with external agencies and within a multi\-agency environment.
- The ability to manage complex cases and prioritise a demanding workload.
- An understanding of safeguarding children and adults, including relevant thresholds and processes.
- Good knowledge of confidentiality, data protection and professional boundaries.
- Excellent communication skills and the ability to maintain clear, accurate records.
- A proactive approach, with the initiative and confidence to make appropriate decisions.
- An understanding of and commitment to equality, diversity and anti\-oppressive practice.
- Good IT skills, including Microsoft Word, Excel and Outlook to an intermediate level.
A car user is essential for this role.
Why join us?
This is an opportunity to do work that genuinely matters.
You\`ll be supporting women and children at a critical point in their lives ?" helping them find safety, maintain a secure home and take steps towards a more independent future.
You\`ll be part of a supportive specialist team and work closely with a wide range of partner agencies across Walsall. Through supervision, training and development opportunities, including the opportunity to undertake IDVA training, we\`ll support you to build your expertise and make a lasting difference.
If you\`re empathetic, proactive and committed to helping families affected by domestic abuse move forward, we\`d love to hear from you.
Join us and help create safer futures for women, children and families.
Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.
- Trust based flexible working and supportive and friendly teams
- 25 days annual holiday entitlement, increasing to 30 days
- One day off for your birthday
- Opportunity to buy or sell annual leave
- A defined contribution pension scheme GSA matches up to 6% contributions
- We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
- Access to Blue Light discount card membership
- Confidential Employee Assistance Programme (EAP).
- Cycle to work Scheme
- Eligible for occupational sick pay
If this sounds like the exciting new challenge you\`ve been waiting for, we\`d love to hear from you.
Email your Cv to Recruitment.mailbox@greensquareaccord.co.uk or click apply now.
*All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.*
*GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the \`essential eligibility criteria\` for the role, as detailed in the job description, are guaranteed an interview.*
*If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.*
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