Channel and Distribution Manager

Channel and Distribution Manager
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Contract: Permanent

The Channel and Distribution Manager is primarily responsible for maximising hotel rooms revenue for The Marylebone, The Bloomsbury and The Kensington by ensuring that all distribution channels are effectively managed and performing at their highest potential. The role focuses on maintaining strong online visibility, optimising inventory management and safeguarding rate parity, while working closely with the wider Commercial Team to ensure that the right channel strategies, systems and tools are in place to support performance across all booking platforms.

The foremost purpose of the position is to ensure the efficient distribution of hotel inventory across all direct and indirect channels. This includes managing online travel agencies, global distribution systems, brand websites and third party partnerships so that revenue opportunities and market exposure are fully maximised. The Channel and Distribution Manager is accountable for continuously monitoring channel performance, competitor activity, market trends and pricing parity, ensuring that inventory, availability and rates are always accurate, competitive and strategically positioned to drive sales.

In addition to operational oversight, the Channel and Distribution Manager provides strategic commercial insight and support to the Commercial Team and corporate departments. This guidance helps optimise channel management, evaluate cost of acquisition and strengthen revenue performance across all market segments. The role also requires maintaining strong relationships with key partners, overseeing connectivity, rate loading and system integrity, and ensuring that all distribution strategies remain aligned with the broader commercial objectives of the three hotels.

Responsibilities:

• Proactively manage hotel inventory and distribution channels to maximise rooms revenue across all properties, including direct and indirect channels, Brand.com, OTA and GDS platforms.


• Work closely with the Commercial and Revenue teams to ensure pricing, restrictions and selling strategies are aligned across all channels and market segments.


• Review and optimise channel mix across all platforms by analysing channel contribution, profitability, acquisition costs, booking trends and Net RevPAR. Develop recommendations that maximise sustainable revenue growth, increase direct business and enhance overall commercial performance.


• Monitor channel performance, booking pace, market demand and competitor activity to identify opportunities to maximise revenue and market share.


• Maintain awareness of market trends, citywide demand and key events, adapting channel strategies to maximise performance and commercial results.


• Work with OTA, GDS and distribution partners to maximise visibility, production and commercial opportunities whilst supporting direct business objectives.


• Partner with Marketing to enhance website and booking engine performance, grow direct booking share and deliver commercially

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