Change Manager (HR Transformation/Success Factors)
Overview:
We are seeking a high\-energy, motivated, and creative Change Manager with strong HR systems experience to support a large\-scale HRIS transformation programme, centred on the implementation of SAP SuccessFactors.
In this role, you will play a key part in driving organisational change across a global HR transformation, ensuring the successful adoption of new HR processes, systems, and governance frameworks.
Working alongside a combination of junior and senior change professionals, you will lead the delivery of change management across a complex HRIS transformation. You will partner with programme leadership, HR, IT, Payroll, Finance, and business stakeholders to prepare the organisation for change, embed new ways of working, and ensure a seamless transition with minimal disruption.
The change programme spans multiple business areas, including corporate functions, retail operations, shared services, and third\-party partners.
Responsibilities:
- Lead organisational change management for the SuccessFactors HRIS implementation
- Develop and execute the change strategy aligned to programme milestones and deployment phases
- Conduct change impact assessments and define business readiness criteria across regions, functions, and user groups
- Drive stakeholder engagement across HR, IT, Payroll, Finance, Compliance, and business leadership teams
- Develop and deliver targeted communications, including executive briefings, deployment updates, and FAQs
- Design and deliver training and enablement programmes, including:
+ eLearning modules
+ User guides and job aids
+ Train\-the\-trainer sessions
- Support cutover, go\-live readiness, and post\-go\-live hypercare
- Identify and manage adoption risks, resistance, and business concerns, implementing mitigation strategies
- Monitor adoption, training completion, and readiness KPIs, providing regular reporting and insights
- Ensure smooth adoption of HR processes, including:
+ Performance and talent processes
+ Payroll integrations
+ Data governance and compliance
- Contribute to programme governance, including RAID logs, status reporting, and stakeholder updates
- Undergraduate Degree or equivalent work experience
- Additional certification in Change Management (e.g. APMG, Prosci/ADKAR)
- Related Post\-graduate qualification
- Ability to design engaging change interventions for business and HR audiences
- Strong influencing skills with senior HR, IT, and business leaders
- Ability to translate complex HR system changes into clear, user\-friendly messaging
- Experience mentoring and enabling teams within change or project environments
- Strong interpersonal skills and ability to manage resistance effectively
- Ability to bring new ideas to drive adoption and engagement
- Highly organised with a proactive, delivery\-focused mindset
- Proficiency in MS Excel, PowerPoint, Word, and familiarity with project reporting tools
- Certification in Change Management (e.g. Prosci / ADKAR, APMG)
- Postgraduate qualification in a relevant field
- Experience working in global, matrixed organisations
- Exposure to HR data governance, GDPR, or compliance frameworks
- Undergraduate degree or equivalent work experience
- 5\+ years’ experience in Change Management, HR Transformation, or HRIS programmes
- Proven experience supporting SuccessFactors or similar HR system implementations (e.g. Workday, Oracle HCM)
- Experience delivering change across multiple projects or medium\-to\-large programmes
- Strong understanding of HR processes, including core HR, talent, performance, and employee lifecycle
- Experience across the full project lifecycle (design through deployment and hypercare)
At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.
We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.
By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
- Expleo Academy \- enables you to acquire and develop the right skills by delivering a suite of accredited training courses
- Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
- Always working as one team, our people are not afraid to think big and question the status quo.
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