Central Support Administrator

Job Advert

We are seeking to appoint an experienced, organised and motivated Central Support Administrator to join our team. As the Central Support Administrator, you will report directly to the Head of Operational Finance and work closely with our Operational Finance Team, Home Managers and wider support teams to provide a comprehensive administration service across Lovett Care.

This is an exciting opportunity for someone who enjoys a varied role, supporting the smooth running of our care homes while ensuring excellent standards of administration, communication and compliance. This is a full\-time position working Monday to Friday, 9:00am – 5:00pm, offering a salary of £35,000 per annum plus car allowance. The role will be based at our Support Office; however, you will be required to travel to our care homes throughout the week to provide support where needed.

Role Responsibilities:

• Provide efficient and effective administration support and be a positive representative of Lovett Care.


• Work closely with departments including payroll, procurement, finance and HR.


• Support care homes by providing the full range of Home Administrator duties when required.


• Respond positively to enquiries and ensure all care enquiries are accurately recorded on the CRM system.


• Support the coordination of resident admissions alongside Home Managers and Deputy Home Managers.


• Ensure resident contracts, funding information and admission documentation are completed accurately and distributed appropriately.


• Support payment processes including initial payments, Direct Debit arrangements, resident fees and additional charges.


• Maintain accurate administration systems relating to residents.


• Support petty cash processes and complete reconciliations.


• Manage day\-to\-day payroll administration and respond to queries.


• Complete payroll returns accurately, ensuring deadlines and approval processes are followed.


• Assist with staff rota entry when required.


• Process new starter documentation in line with HR procedures and ensure employment checks are completed.


• Produce contracts of employment, contract amendments and HR letters in line with company processes.


• Support compliance by maintaining accurate records and following company policies and procedures.


• Work collaboratively with teams across Lovett Care, promoting best practice and excellent standards.

• Previous experience providing administration support.


• Strong organisational skills with excellent attention to detail.


• Confident communicator with the ability to build positive relationships.


• IT literate with experience using computerised administration systems.


• Good literacy and numeracy skills.


• Able to work independently and manage priorities effectively.


• Flexible approach with a willingness to support different teams and locations.


• Experience within health and social care, payroll processes or recruitment administration would be advantageous.


• Ability to travel across Lovett Care homes on a regular basis.


• Car owner with willingness to travel as required.


• A warm, approachable and professional attitude.

• Opportunities to progress through our career paths into more senior and management roles


• 5 weeks annual leave plus bank holidays per annum


• Paid DBS


• Uniform provided


• Paid training


• Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader/Senior Care Assistant and Care Assistant


• Excellent induction programme for new starters


• A rewarding career with lots of opportunities to progress within the company


• Ongoing support and training for nationally recognised qualifications


• A competitive rate of pay


• Cycle to work scheme


• Wellbeing programmes


• Recognition awards – employee of the month and golden tickets


• Ongoing career development


• Travel plan – walk or ride a bike and get a free meal that day


• Pension scheme


• Early Pay\- access to your money as you earn (pay advance)

At Lovett, we believe our elders deserve more. Not out of duty or pity, but because they've earned it, and because the good life doesn't stop at 80, 90, or 100\. We believe in more…More dignity in everyday care. More respect in every interaction. More friendship, joy, and belonging. More moments that matter. Our homes aren't waiting rooms. They're communities where people thrive, where days are full of possibility, voices are heard, and the wonder of people shines through in every conversation, every shared meal, every burst of laughter down the hall. When you choose Lovett, you're choosing a place that sees your loved one as we see our own elders: as people who still have everything to give, and everything to gain. We are Lovett. We believe in more for our elders.

This position is subject to a DBS check

This listing is from indeed. View original listing ↗