Casual Box Office Assistant

About Legends Global

Legends Global is redefining excellence in sport, entertainment and live events. With unrivalled expertise and international reach, we provide end\-to\-end solutions – from venue development and event programming to revenue strategy and hospitality.

We take a 360\-degree, data\-driven approach across Partnerships, Hospitality, Merchandise and Attractions, working with leading clients to deliver outstanding experiences that resonate worldwide.

Our organisation is committed to fostering an inclusive and forward\-thinking environment where diversity drives innovation and collaboration. Guided by our values of Align, Scale, Connect, Team and Win... we create a culture where everyone has the opportunity to thrive.

The Venue:

Bold, innovative and fan‑focused, first direct bank arena has been redefining the live experience since opening in 2013\. Hosting world‑class music, sport and major events, this 13,781‑capacity “super theatre” brings audiences closer to the action, delivering exceptional sound and atmosphere from every seat. Once crowned Best New Venue in the World, is the heartbeat of live entertainment in Leeds.

The Role:

• Play a crucial role in assisting the smooth running and delivery of a Show at Leeds first direct bank arena


• Assisting with the ticket office being fully prepared on an event day including the collation of agent lists, checking seating, setting up the accessible bays, testing entry scanners, setting up the Box Office computers, and helping to maintain a clean and tidy Box Office environment


• Using our ticketing systems to assist customers with a range of ticketing issues to reach a resolution in a timely manner


• Facilitate handing out Guest List tickets/passes correctly and in a timely manner


• Any other tasks deemed appropriate by the Box Office manager

There may also be additional opportunities outside of Show Shifts to assist with other adhoc Ticketing/Box Office duties.

Required Skills:

• Customer focused


• Ability to remain calm under pressure


• Strong communication skills


• Attention to detail


• Problem Solving skills


• Proficient in general computer operations

What we can Offer:

• Competitive Rate of Pay!


• Flexible working arrangements\- you can choose your shift pattern to work around your other commitments, improving your work\-life balance.


• Paid every 2 weeks for the shifts you have worked.


• Our casual employees make up the largest part of our workforce, from people across the city, it’s a great place to make friends and socialise in a different environment.

*Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic and enhanced DBS check. All checks will be carried out in line with data protection law, and we will only request information that is necessary for the role.*

Inclusive Workplace

At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.

This listing is from indeed. View original listing ↗