Carers Information and Support Officer

Job Advert

Make a Real Difference to Unpaid Carers' Lives
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Join our Carers' Hub in Rochdale and become the lifeline that connects isolated, overwhelmed carers to the support that transforms their daily reality. You'll directly impact families by turning stress into strength and isolation into community.

About n\-compass
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n\-compass was established in 2009 and is a not\-for\-profit organisation determined to improve the lives of vulnerable people across the North of England, delivering a range of Advocacy, Health and Wellbeing, Carers and Counselling services. n\-compass' values are what inspire us to make a difference and enhance life opportunities for adults and young people across local communities by being, professional, responsive, innovative, dynamic and empowering. They determine what we do, how we do it and what we are trying to achieve.

Location: Rochdale (hybrid: office, home \& community)

Working Hours: 37 hours per week

Salary: £26,117 per annum

What You'll Be Doing
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You'll work directly with unpaid carers, helping them access vital information and support to manage their caring role. This includes assessing needs, developing support plans, and connecting carers to services and peer support.

• Identify and engage carers, including those who may be 'hidden' within the community


• Carry out person\-centred Carers' Assessments in line with the Care Act 2014


• Provide tailored information, advice and signposting


• Support carers to access services, build networks and plan for emergencies


• Facilitate groups, drop\-ins, and community activities


• Maintain accurate records and contribute to performance targets


• Promote carers' rights and a whole\-family approach


• Deliver awareness sessions and attend community events

What we're looking for
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We need someone passionate about supporting unpaid carers who can provide professional and quality support.

You'll have:

• The ability to listen and communicate effectively with a wide range of individuals


• Experience of sensitively discussing and gathering information from people who want to access support


• The ability to provide individualised 1\-1 support to adults

Most importantly, you're highly motivated, hardworking, flexible and really want to make a difference.

Additional Requirements
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• Enhanced DBS check required


• Commitment to safeguarding children and vulnerable adults is essential


• Opportunities for training, development and peer support

Ready to become the support system that carers desperately need? Apply now and start making a meaningful difference to families in your community.

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