Care Coordinator

Windrush Care \| Cheltenham \& Surrounding Areas
Hours: 35 hours per week, Monday–Friday \+ Weekend availability when necessary
On\-call: 1 week in 4, outside normal office hours – with enhanced payment
Pay: £26,750

Windrush Care is looking for an organised, proactive and compassionate Care Coordinator to join our growing team.

This is a key role within our care management and operations team, helping to ensure that our clients receive safe, consistent and person\-centred care, while our care staff have the support and resources they need to deliver it.

The Role

As Care Coordinator, you will take responsibility for the day\-to\-day coordination of our care services, including:

· Developing and maintaining staff rotas, ensuring appropriate staffing across clients and shifts.

· Monitoring staffing levels, identifying shortfalls and coordinating rota changes at short notice.

· Supporting the delivery of safe, high\-quality care in accordance with care plans, risk assessments, legislation and company procedures.

· Monitoring changing client needs and escalating concerns appropriately.

· Coordinating our out\-of\-hours on\-call service, normally one week in four.

· Working closely with Field Care Supervisors, Senior Home Carers and the Care Management Team to maintain continuity of care.

· Overseeing staff spot checks and ensuring these are completed and recorded appropriately.

· Supporting client assessments, care plan and risk assessment reviews and the development of new care packages.

· Supporting recruitment, candidate screening, interviews and the onboarding of new staff.

· Assisting with staff supervisions, performance management and disciplinary processes where required.

· Working with the Finance Team to ensure staff hours, attendance and payroll information are accurate.

· Organising staff and team meetings, including agendas and meeting minutes.

· Building positive working relationships with clients, families, staff, community organisations and external agencies.

· Ensuring services remain compliant with relevant legislation, CQC requirements, professional standards and Windrush Care policies and procedures.

· To carry out care calls in case of sickness or annual leave, in support of the staff team.

What We're Looking For

We are looking for someone who is:

· Highly organised with excellent coordination and time\-management skills.

· Confident and approachable, with the ability to communicate effectively with clients, families and staff.

· Calm under pressure and able to make sensible decisions when staffing or care arrangements change unexpectedly.

· Committed to person\-centred care, dignity, safeguarding and the wellbeing of clients.

· Comfortable working with care staff, managing competing priorities and maintaining accurate records.

· Able to work collaboratively as part of a busy care management team.

· Knowledgeable about domiciliary care, care planning, safeguarding and relevant regulatory requirements.

· Experience would be advantageous in a senior care or care management environment.

Job requirements

· Must have a UK driving license and access to a vehicle for the purposes of work

· Must be resident in Gloucestershire, UK

· Experience in the Health and Social Care sector

Why Join Windrush Care?

This is an opportunity to take on a varied and important role within an independent domiciliary care provider, helping to shape the day\-to\-day delivery of high\-quality care across the local community.

If you are organised, caring and motivated by making a genuine difference to both clients and care staff, we would like to hear from you.

Salary: TBC
Hours: 35 hours per week, Monday–Friday
On\-call: 1 week in 4

Note:

Pay: £26,750\.00 per year

Benefits:

• Flexible schedule


• Free parking


• On\-site parking


• Paid training

This listing is from Indeed. View original listing ↗