Business Unit Director

We are seeking an experienced Business Unit Director to join our team!

As a Business Unit Director, you will be a strategic leader who oversees the entirety of the business unit's operations, focusing on growth, client satisfaction, and operational efficiency. This role requires a visionary leader adept at navigating the complexities of dedicated and shared service models to deliver comprehensive, high-value services to clients. The role is primarily focused on delivering services and driving growth within the public sector.

Duties and Responsibilities

• Define and execute the strategic direction of the business unit, setting clear objectives for growth, client retention, and profitability.


• Build and maintain strategic relationships with key clients, understanding their business objectives and aligning our services to support their success.


• Lead a multifaceted team of Account Managers, ensuring they have the tools and support needed to achieve individual and collective success within both dedicated and shared service frameworks.


• Foster a collaborative relationship with the Services Director to ensure the optimal use of shared operational resources, balancing the needs of the business unit with broader organizational objectives.


• Drive innovation within the business unit, leveraging technology, service enhancements, and best practices to maintain a competitive edge and deliver exceptional value to clients.


• Oversee the financial management of the business unit, including budgeting, forecasting, and analysis, to ensure financial targets are met and resources are allocated efficiently.


• Champion the company's culture and values within the business unit, leading by example and fostering an environment of accountability, excellence, and continuous improvement.

Qualifications and Skills

• Extensive experience in a senior management role within a complex, service-oriented business, ideally within the facilities management industry.


• Proven experience working within the public sector, with a strong understanding of public sector procurement frameworks, governance, and stakeholder management.


• Proven track record of strategic planning and execution, with demonstrable results in growing business units and achieving financial targets.


• Exceptional leadership skills, with the ability to motivate and guide a diverse team towards achieving strategic objectives.


• Strong client-facing skills, with experience in managing high-value client relationships and complex service agreements.


• Advanced financial acumen, with expertise in budgeting, P&L management, and financial analysis.

In return you will receive:

• Car allowance


• Private Medical Insurance


• 28 days holiday (including bank holidays)


• Contributory pension scheme


• Newly refurbished office with free onsite parking


• Clear career progression pathway


• Access to ongoing learning and development


• Regular company events

Commitment to SBFM Values

• Be a Good Person

We give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.

• Play as a Team

Community and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.

• Think Differently

We encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.

• Make an Impact

It’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.

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