Business Systems Analyst

Full Time, Fixed Term until 29\-Oct\-2027

We are looking for a proactive and technically confident Business Systems Analyst to support and enhance the core systems that underpin our housing and operational services.

About the role…

Working closely with the IT Business Systems Manager, you will help ensure our key platforms continue to operate effectively while contributing to ongoing improvements and future system transformation.

You will play an important role in keeping our existing housing and scheduling systems running smoothly, including performing version upgrades where required. You will also review system data and performance to identify opportunities for improvement and support the setup and transition of replacement systems, ensuring they meet business needs and are implemented effectively.

The role involves acting as a key contact for system\-related queries, supporting users, investigating issues through to resolution, and working with suppliers where necessary. You will also contribute to system development by helping to design, test and implement enhancements, ensuring our systems continue to support efficient service delivery.

About You:

You will have experience in a Business Systems Analyst, Systems Administrator or Applications Support role, with a strong understanding of how business systems support operational services. You will be confident supporting system upgrades and improvements, with good analytical skills and the ability to work with data to identify issues and opportunities.

You will be organised, adaptable and able to manage competing priorities, with strong communication skills and the ability to work with both technical and non\-technical stakeholders. Experience within housing, property services or a similar environment would be beneficial but is not essential.

At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life” This isn’t just what we do; it’s what we strive for every day. As a non\-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.

We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high\-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'

We believe that a strong community starts with quality housing, and we’re here to make that vision a reality.

Fairhive Homes Limited

Fairfax House, 69 Buckingham Street, Aylesbury, Buckinghamshire, HP20 2NJ

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