Business Support Officer

Position reference: 50145993

Directorate: Place Health \& Adult Social Care \| Service: Adult Social Care \& Health

Salary: £25,583 \- £25,989

Working Arrangements: Agile Working, Minimum 3 days in the office

Hours per week: 37

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch.

See our range of Employee Rewards: Employee rewards and benefits

Closing date: 12/06/2026 at 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires a Basic Criminal Record Check

*Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.*

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

*Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.*

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.

We’re an award\-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellentEducation, Early Start \& Preventionteam as we work to make Barnsley the place of possibilities.

• We’re an award\-winning team and one of the biggest employers in the borough supporting around 243,000 people.


• Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.


• If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.


• We’ll help you to develop your career and grow your skills with opportunities for training and development.


• There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities.


• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About the Role

We are looking for an organised and customer\-focused Business Support Officerto join our team and help deliver high\-quality administrative support across a range of front\-line and statutory services.

In this varied and rewarding role, you’ll be a key point of contact for customers and colleagues, ensuring that enquiries, referrals, and processes are handled efficiently, accurately, and in line with relevant legislation and council procedures.

Key Responsibilities

• Provide flexible administrative support across the wider team, adapting to changing priorities and service needs


• Coordinate diaries, arrange meetings and ensure everything runs smoothly, including preparing papers and following up on actions


• Organise and support meetings, taking clear and accurate notes and helping track progress


• Work collaboratively across the wider CIA team, stepping in to support different areas as required


• Assist with a range of projects, providing administrative input and helping to keep work on track and well organised


• Maintain accurate records and support day\-to\-day processes to ensure services run efficiently


• Act as a reliable point of contact for colleagues and partners, supporting effective communication across the team


• Contribute to improving ways of working by supporting administrative systems and processes

We are looking for someone who is highly organised, resilient, and committed to delivering excellent customer service in a busy environment.

You’ll bring:

• Experience working in a business support or administrative role


• Strong customer service skills and the ability to communicate effectively with a wide range of people


• Confidence handling sensitive and confidential information


• Excellent organisational skills and the ability to prioritise conflicting workloads


• Experience working with financial information and processes


• Good IT skills, including Microsoft Office and data systems


• Emotional resilience when dealing with complex or sensitive situations

If you're proactive, solutions\-focused and thrive on challenge, we'd love to hear from you.

For an informal discussion about the role, please contact Paige Bate Quality Assurance Manager, Paigebate@barnsley.gov.uk

To apply, please submit your application demonstrating how your skills and experience meet the requirements of the role.

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*Please use the documents below to help support you with your application form.*

Job Profile: Business Support Officer Job Profile.pdf

Vacancy Exposure Profile: Exposure Profile LOW.pdf

Help with your application form

Why work for us?

*Please ensure you view the job profile for this role, as you will need to demonstrate in your* *application form* *how you meet the required criteria.*

*We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.*

*We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.*

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. \#InclusiveHiring \#SecondChances"

www.barnsley.gov.uk/jobs

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