Business Operations Manager
Vestiaire Collective is the leading global platform for desirable pre-loved fashion and a pioneer in transforming how people consume fashion.
Our mission is simple: make circular fashion the norm, not the exception.
Through technology, expertise, and a highly engaged global community, we enable millions of people to buy and sell fashion in a more sustainable way.
Founded in Paris in 2009, Vestiaire Collective is now a globally scaled marketplace with offices in Paris, London, Berlin, New York, Singapore, and Ho Chi Minh City, and logistics hubs across Europe, Asia, and the US.
Today, we are a team of around 600 people from over 50 nationalities, united by a shared ambition: to drive meaningful change in the fashion industry.
Our values, Activism, Transparency, Dedication, Greatness, and Collective, shape how we build, collaborate, and grow every day.
What you will do
- Cross functional collaboration:
- Ability to work with various internal stakeholders: Customer Service, Tech & Product, Fraud, Operations in warehouse, Marketing, Pricing, Accounting…
- Ability to support Senior Brand Partnership manager in maintaining strong relationships with external partners: help in operational day to day management, participation in regular partner's touchpoint when relevant
- Project management:
- Ability to manage multiple projects, ensuring deadlines are met and objectives achieved: imagery and copy updates on partners' webforms, marketing initiatives coordination, monitoring testing environment for project development…
- Support the team on regular renderings: monthly invoices and reportings to partners, while aligning with internal enablers (accounting, BI)
- Support the team with data tasks:
- External & internal reports building, maintenance and sending
- Analytical skills: ability to assess KPIs and suggest corrective actions, aligned with overall strategic business or partners’ objectives
- Master Excel. Tableau and SQL are a plus
- At least 2 years of work experience (alternance and internships counting in) as Business Operations Manager, Category Manager or Business Analyst, ideally within an E-commerce/Tech company
- Strong project management skills, operational process efficiency thinking and understanding
- Ability to build great collaborative internal & external relationships
- Structured, organized, proactive with a trouble-shooting mindset
- Data driven, analytical, masters Excel, is keen on using AI for data discovery purposes. Tableau and SQL are a plus.
- Proven communication skills
- Flexible to adapt to a fast pace environment
- Motivated by E-commerce and Fashion industry
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