Business Manager
Practice Business Manager
Location: Yorkshire Dental Suite Leeds, 347 Oakwood Lane, Leeds, LS8 3HA
Salary: £37,000 \+ potential £4k bonus monthly
Hours: Full time
About the role
We’re looking for an experienced and commercially minded Practice Business Manager to take ownership of the day\-to\-day performance and continued growth of our Leeds practice.
This is a hands\-on management role combining practice operations, team leadership, patient experience, sales and commercial performance. You’ll work closely with our clinical and wider management teams to ensure the practice runs smoothly, while maintaining the high standards of patient care and service that Yorkshire Dental Suite is known for.
Ideally, we’re looking for someone with experience across both clinical and sales environments. You’ll need to understand how a clinical practice operates, while also being commercially focused and confident driving performance, conversion and revenue.
What you'll be doing
- Taking responsibility for the day\-to\-day operational and commercial performance of the practice
- Working closely with the clinical team to ensure the practice runs efficiently and effectively
- Leading, supporting and developing the practice team
- Monitoring sales performance, conversion, treatment uptake and other key KPIs
- Identifying opportunities to increase revenue and improve practice performance
- Supporting the team with sales techniques, patient conversations and conversion
- Ensuring patients receive an exceptional experience throughout their journey
- Monitoring patient feedback and identifying areas for improvement
- Working closely with clinicians to understand capacity, treatment plans and opportunities for growth
- Managing day\-to\-day operational issues and ensuring they are resolved quickly
- Ensuring practice standards, processes and procedures are consistently followed
- Supporting recruitment, onboarding and development of team members
- Setting clear expectations and holding the team accountable for performance
- Managing staffing requirements and practice resources
- Working with senior management to implement new processes and commercial initiatives
- Using data and reporting to identify trends, challenges and opportunities
We’re looking for someone who is confident, commercially aware and comfortable taking ownership of a busy practice.
Ideally, you will have:
- Previous management experience within a dental, healthcare, clinical or similar environment
- Strong sales or commercial experience, with a proven understanding of conversion and revenue growth
- Experience leading and developing a team
- Confidence working alongside clinicians and within a clinical environment
- A strong understanding of the patient journey and customer experience
- Excellent communication and relationship\-building skills
- A results\-driven approach with the ability to analyse performance and identify opportunities
- Excellent organisational skills and the ability to manage multiple priorities
- Confidence using KPIs and data to drive performance
- A proactive approach with the ability to make decisions independently
A background that combines clinical experience with sales or commercial experience would be highly desirable.
We would particularly welcome applications from candidates who have worked within dentistry, private healthcare, cosmetic healthcare or another patient\-focused clinical environment and have experience in sales, practice management or commercial performance.
You don’t necessarily need to have held the exact title of Practice Business Manager before. We’re interested in someone who understands what makes a successful practice and can balance people, patients, clinical standards and commercial performance.
Why join Yorkshire Dental Suite?
You’ll be joining a growing private dental group with an ambitious team and a strong focus on delivering an exceptional patient experience.
This is an opportunity to take real ownership of the Leeds practice and have a direct impact on its people, performance and future growth.
If you’re commercially driven, enjoy leading people and understand what it takes to run a successful clinical practice, we’d love to hear from you.
Pay: Up to £37,000\.00 per year
Work Location: In person
This listing is from Indeed. View original listing ↗