Business Development Officer

Job Purpose

The Business Development Officer will support the growth and sustainability of the Granville Community Homes Limited by identifying new business opportunities, developing partnerships, increasing sales performance, and helping deliver affordable housing and related services. The role combines relationship management, sales activity, market research, and partner engagement to support income generation and organisational growth.

The role will require working closely with internal departments, local authorities, developers and external partners to promote housing products and services, maximise occupancy and sales opportunities, and contribute to strategic business objectives.

Main Task:Business Development

• Identify and develop new business opportunities to support organisational growth.


• Build and maintain strong relationships with local authorities, developers, contractors, investors, and partner organisations.


• Support the development of new housing schemes, partnerships, and funding opportunities.


• Conduct market research and competitor analysis to identify trends and opportunities.


• Prepare business proposals and reports for senior management.


• Assist in developing strategies to increase revenue and improve service delivery.


• Attend networking events, stakeholder meetings, and community engagement activities.

• Generate and follow upsales leads through marketing campaigns, referrals, and customer enquiries.


• Achieve sales and targets set by management.


• Maintain accurate records of customer interactions, sales pipelines, and outcomes using appropriate systems.


• Deliver excellent customer service and ensure a positive customer experience.

• Develop productive working relationships with external agencies and local authorities


• Represent the housing association at meetings and public events.


• Support partnership agreements and joint working initiatives.


• Liaise with internal departments including housing management, finance and development.

• Produce regular performance reports and sales updates.


• Monitor KPIs and contribute to departmental targets.


• Ensure compliance with housing regulations, policies, and data protection requirements.


• Maintain accurate documentation and records.

Essential Skills and Experience

• Experience in business development, sales, housing, property, or customer\-facing roles.


• Strong communication and relationship\-building skills.


• Ability to generate leads and meet sales targets.


• Knowledge of affordable housing, shared ownership, or housing association services.


• Excellent organisational and administrative skills.


• Strong negotiation and presentation abilities.


• Competent in Microsoft Office and CRM systems.

• Experience working within a housing association or public sector environment.


• Knowledge of property sales processes and housing regulations.


• Experience in partnership working and stakeholder engagement.


• Understanding of marketing and promotional strategies.

• Salary; £35,000 to £45,000 depending on experience


• Commission structure


• Contract Time; Full time, Monday to Friday 37\.5 hours per week.

Experience:

• working within a housing association: 2 years (required)


• Business development: 2 years (required)

• driving license (required)

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