Business Development Manager

A Business Development Manager (BDM) in a logistics company is responsible for bringing new business, managing client relationships, increasing revenue, and expanding the company’s market presence.

Fuel Card Provided by company
Frequent Visits to Local warehouses

In logistics and supply chain companies such as BDM Logistics, the BDM role is heavily focused on transportation, warehousing, freight forwarding, 3PL services, fulfillment, and supply chain solutions.

Main Responsibilities of a BDM in Logistics1\. Generate New Business

The BDM identifies and acquires new customers for logistics services such as:

• Freight forwarding


• Transportation


• Warehousing


• 3PL (Third\-Party Logistics)


• Distribution


• E\-commerce fulfillment


• Cold chain logistics

Typical activities:

• Cold calling


• Client meetings


• Lead generation


• Networking events


• Industry exhibitions


• LinkedIn outreach

2\. Client Relationship Management

A BDM builds long\-term relationships with:

• Manufacturers


• Retailers


• E\-commerce companies


• Import/export businesses


• Supply chain managers

Goal:

• Retain clients


• Increase repeat business


• Improve customer satisfaction

3\. Sales \& Revenue Growth

The BDM is responsible for:

• Achieving monthly/quarterly targets


• Increasing company revenue


• Expanding market share


• Closing contracts and pricing deals

4\. Market Research \& Competitor Analysis

They study:

• Market trends


• Freight rates


• Competitor pricing


• Customer pain points


• Industry demand

This helps create better logistics solutions for clients.

5\. Proposal \& Quotation Preparation

The BDM prepares:

• Commercial proposals


• Freight quotations


• Pricing structures


• Logistics solution presentations


• Service contracts

6\. Coordination with Operations Team

A logistics BDM works closely with:

• Transport team


• Warehouse team


• Customs department


• Customer service


• Finance

Purpose:

• Ensure smooth delivery of promised services


• Solve operational issues quickly

Skills Required for Logistics BDMSales Skills

• Negotiation


• Persuasion


• Lead conversion


• Closing deals

Communication Skills

• Client presentations


• Email communication


• Relationship building

Logistics Knowledge

Understanding of:

• Shipping


• Incoterms


• Freight forwarding


• Air/Sea/Road transport


• Warehousing


• Customs clearance

Software Knowledge

• CRM software


• TMS (Transport Management System)


• ERP systems


• Microsoft Excel

KPI (Key Performance Indicators) for Logistics BDM

Common KPIs include:

KPIDescriptionRevenue TargetMonthly/annual sales achievedNew CustomersNumber of new accounts openedGross ProfitProfit generated from clientsLead Conversion RatePercentage of converted leadsClient RetentionExisting client renewal ratePipeline ValuePotential business opportunitiesCustomer SatisfactionClient feedback scoreShipment VolumeTotal cargo/orders handled

Industry professionals often balance service level, freight cost, and customer satisfaction KPIs together.

Example Daily Tasks

A logistics BDM may:

• Meet potential clients


• Prepare freight quotations


• Follow up on leads


• Attend logistics expos


• Negotiate transport rates


• Coordinate with warehouse teams


• Analyze sales reports


• Visit customer facilities

Pay: From £2,500\.00 per month

Benefits:

• Company events


• On\-site parking


• Work from home

Work Location: In person

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