Business Development Manager

Internal Business Development Manager

Location: Office\-based (internal role) Salary: £40,000 – £45,000 basic, £55,000 OTE Type: Full\-time, Permanent

About the Role

We're recruiting on behalf of a well\-established and highly regarded kitchen design and installation company, known for delivering beautiful, high\-quality bespoke kitchens to homeowners. As they continue to grow, they're looking for an ambitious Internal Business Development Manager to lead and drive their telesales function, managing a team of six telesales agents while continuing to build strong, lasting relationships from within the office.

This is an ideal opportunity for a proactive, target\-driven sales leader who thrives on coaching a team, generating opportunities, and converting conversations into new business — without the need for extensive field travel.

What You'll Be Doing

• Managing, coaching, and motivating a team of six telesales agents to hit individual and team targets


• Setting team KPIs, monitoring performance, and running regular one\-to\-ones and call reviews to drive continuous improvement


• Leading recruitment, onboarding, and ongoing training/development of telesales team members


• Proactively identifying and generating new business opportunities through outbound calls, email, and other channels, leading by example


• Building and overseeing a strong team\-wide pipeline of prospective customers and partners


• Qualifying inbound enquiries and ensuring the team converts them into appointments or sales opportunities


• Developing and maintaining relationships with key contacts to maximise repeat and referral business


• Working closely with the sales and design teams to ensure a seamless handover of qualified opportunities


• Achieving and exceeding monthly and quarterly new business targets, both personally and as a team


• Keeping accurate, up\-to\-date records of team activity and pipeline in the CRM, and reporting performance to senior management


• Staying informed on market trends, competitor activity, and customer needs to identify new opportunities

• Proven track record in business development, new business sales, or telesales, with prior experience managing or leading a team


• Confident, persuasive communicator with strong relationship\-building and coaching skills


• Highly self\-motivated with a genuine drive to generate, convert, and lead a team to new business


• Well organised, with strong pipeline, performance management, and time management skills


• Comfortable working towards and exceeding KPIs and targets, both individually and as a team


• Experience within kitchens, interiors, home improvement, or a similar considered\-purchase sector is an advantage but not essential


• Confident using CRM systems to manage and report on individual and team activity

• Basic salary of £40,000 \- £45,000, with realistic OTE of £55,000


• The opportunity to lead and shape a team of six telesales agents


• Office\-based role with full support from an established, growing team


• Full product and sales training provided


• Genuine opportunity to grow within a well\-regarded, expanding business

If this sounds like you, we'd love to hear from you. Apply now or get in touch for a confidential chat about the role.

Pay: £40,000\.00\-£45,000\.00 per year

Benefits:

• Free parking


• On\-site parking

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