Business Development Manager
Role: Business Development Manager
Location: Hove, UK (hybrid)
ABOUT THE ROLE
The Business Development Manager role is a pivotal role in our Business Development team to enable our business to achieve our annual growth targets. You will be on the front\-line speaking to prospective customers across all mediums, finding out how our services can meet their needs. We aim to both educate them about their VAT obligations, and to boast about our world\-class services.
Business Development Manager, What You’ll Do
- Target Driven: Be part of the team responsible for growing the client base, and meeting set monthly targets and KPIs
- Customer Centric: Provide support, problem solve and give excellent customer service to every person interacting with the business
- Confident: Speak about technical subjects in a simple way to make VAT more accessible to everyone!
- Proactive: Able to find and create your own opportunities and turn them into leads and customers
- Educate: Communicate with prospective clients, educating and discussing VAT compliance
- Data Driven: Maintain and update our Client Relationship Management system (CRM) to enable extracts of data to help make future decisions
- Network: Build a pipeline of prospects from attending events and networking online
- Collaborate: Work closely and co\-operatively with our Onboarding and Client Management teams to ensure a seamless service from start to finish
- Proven experience in a Sales, Telesales or Business Development role
- For the Business Development Manager role some industry experience is required
- Solid customer service focus and problem\-solving attitude
- Excellent attention to detail
- Calmness under pressure
- Excellent interpersonal and communication skills, both verbal and written, including an excellent phone manner
- Strong team working ethic and ability to work collaboratively
- Proven ability to readily follow defined systems, procedures and protocols
- Genuine enthusiasm for e\-commerce, finance and international trade
- Experience of working effectively in a home office and/or office environment
*What We Do*
Our vision is to power global ecommerce businesses worldwide by creating frictionless border free trade through best\-in\-class international VAT compliance services. From energetic start\-ups to multi\-million\-pound enterprises trading on a global scale, we cater to a diverse range of clients with unparalleled expertise and passion.
Since our inception in 2014, we have grown exponentially, expanding our reach to over 50 countries across the globe. At the heart of our success lies our dynamic and multicultural team, fuelled by passion and a drive for excellence. We thrive in a fast\-paced and fun environment where every day presents new challenges and opportunities for growth.
*Our Purpose*
We love VAT so you don’t have to!
*Our Company Values*
- Collaboration – Creates a supportive and friendly environment that promotes a partnership approach to achieve success.
- Honesty – Enables us to build strong relationships with our colleagues and to become our clients' trusted partner (as well as their vat solution expert).
- Freedom – Encourages us to innovate solutions for our clients, giving everyone the freedom and flexibility to focus on the things that they love resulting in a work life balance.
- Compassion – Supports us to manage our working relationships by promoting a mindful and non\-judgmental approach that is based on respect, understanding and kindness.
- Happiness – Sets the tone for a work environment that motivates us to be the best version of ourselves, ensuring we provide the best possible service to our clients
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